The everything store and cloud computing leader
Amazon, headquartered in South Lake Union, Seattle, WA, is the world's largest online retailer and a leader in cloud computing through Amazon Web Services (AWS). With over 1.5 million employees globally, Amazon operates in various sectors, including AI with its Alexa devices and a vast marketplace k...
Amazon offers competitive salaries, stock options, generous PTO policies, and comprehensive health benefits. Employees also have access to a learning ...
Amazon's culture is driven by customer obsession and a focus on innovation. The company encourages employees to think big and move fast, fostering an ...
Amazon • Santiago, Region Santiago Metropolitan, CHL
Amazon is seeking an IT Support Technician to join their Data Center Operations team in Santiago. You'll manage hardware issues, provide technical support, and ensure operational efficiency in a 24x7 environment. This role requires hands-on experience with server and network troubleshooting.
You are a highly motivated individual with a strong background in IT support, particularly in data center operations. You have experience managing hardware issues and providing technical support in a fast-paced environment. Your ability to work independently with minimal supervision allows you to handle multiple priorities effectively. You are familiar with AWS and Linux, which are essential for diagnosing and resolving technical issues. You understand the importance of adhering to best practices in security and operational efficiency within a data center environment.
Experience with ticketing systems and incident management is a plus. Familiarity with server hardware components and network troubleshooting will help you excel in this role. You are a team player who enjoys collaborating with cross-functional teams to achieve the best results for customers.
In this role, you will be the first point of contact for resolving hardware and technical issues within the data center. You will manage your workload through a ticketing system, ensuring that you meet service level agreements (SLAs) for incident resolution. Your responsibilities will include diagnosing hardware problems, performing repairs on server components, and addressing network-related issues. You will also work closely with other teams to complete routine tasks and ensure that all operations run smoothly. Your role will require you to be available for non-standard working hours, as the data center operates 24x7.
Amazon provides a dynamic work environment where you can grow your skills and advance your career in IT support. You will have the opportunity to work with cutting-edge technology and be part of a team that values collaboration and innovation. We encourage you to apply even if your experience doesn't match every requirement, as we believe in fostering a diverse and inclusive workplace. Competitive compensation and benefits will be offered to the right candidate.
Apply now or save it for later. Get alerts for similar jobs at Amazon.
