WW Sales BPR Program Manager, Salesforce Delivery

Who you are

You are a strategic thinker with a knack for tactical execution — your problem-solving skills and analytical mindset enable you to navigate complex challenges effectively. With a background in program management, you have experience overseeing interconnected projects and driving initiatives that enhance business processes. Your ability to build meaningful relationships across teams is a key asset, allowing you to influence program direction and foster collaboration.

You have a strong understanding of sales processes and the tools that support them — your experience with Salesforce or similar platforms equips you to implement strategies that drive sales and improve customer experiences. You thrive in environments where you can leverage your leadership capabilities to manage both vertically and laterally across the organization, ensuring that all stakeholders are aligned and engaged.

Your passion for creating innovative solutions is evident in your work — you are dedicated to making a lasting impact on the business and are always looking for ways to improve processes and outcomes. You understand the importance of adapting to evolving sales motions and the complexities that come with expanding geo coverage and routes-to-market.

Desirable

Experience in a technology-driven environment is a plus — familiarity with business process re-engineering (BPR) principles will enhance your ability to contribute effectively. A degree in a relevant field can also be beneficial, as it provides a solid foundation for understanding the strategic aspects of the role.

What you'll do

In this role, you will drive the end-to-end delivery of key capabilities within the Salesforce program — your leadership will guide multiple interconnected projects, ensuring that they align with the overall business strategy. You will coordinate efforts across diverse teams, facilitating communication and collaboration to achieve project goals. Your ability to manage timelines and resources effectively will be crucial in delivering successful outcomes.

You will implement strategies, programs, tools, and processes that enable the business to drive sales and enhance customer experiences — your analytical skills will help you identify opportunities for improvement and innovation. By leveraging your expertise, you will contribute to the transformation of business processes that support the evolving needs of the sales organization.

Your role will involve building strong relationships with business partners — you will work closely with various stakeholders to understand their needs and ensure that the solutions you implement are effective and impactful. Your influence will extend across the organization, as you advocate for best practices and drive alignment on program direction.

What we offer

At Apple, you will be part of a dynamic team that values innovation and collaboration — we encourage you to apply even if your experience doesn't match every requirement. You will have the opportunity to work on meaningful projects that shape the future of our sales operations. We offer a supportive environment where your contributions are recognized and valued, and where you can grow your career alongside talented professionals.

Join us in Cupertino, California, where you will be at the heart of one of the largest channel operations in the world — your work will have a direct impact on Apple's business and customer experiences. We provide competitive compensation and benefits, along with opportunities for professional development and advancement within the company.