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Home›Jobs›Airbnb›Staff, Advanced Analytics, Community Support AI Assistant
Airbnb

About Airbnb

The community marketplace for unique travel stays

🏢 Tech👥 1001+ employees📅 Founded 2008📍 Showplace Square, San Francisco, CA💰 $3.8b⭐ 4.2
B2CHospitalityB2BTravelMarketplaceSharing Economy

Key Highlights

  • Over 4 million registered hosts worldwide
  • Facilitated over 1 billion bookings since inception
  • $3.8 billion raised in Series F funding
  • Headquartered in San Francisco, CA

Airbnb, headquartered in Showplace Square, San Francisco, CA, has transformed the hospitality industry with its platform that connects over 4 million hosts to travelers. Since its inception, Airbnb has facilitated over a billion bookings, disrupting traditional accommodation models by allowing indiv...

🎁 Benefits

Airbnb offers generous parental and family leave, paid volunteer time, and an annual travel and experiences credit. Employees enjoy health food and sn...

🌟 Culture

Airbnb's culture emphasizes community and belonging, reflecting its mission to create a world where anyone can belong anywhere. The company values fle...

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Airbnb

Staff, Advanced Analytics, Community Support AI Assistant

Airbnb • United States

Posted 3w ago🏠 RemoteSeniorData analyst📍 United states
Apply Now →

Skills & Technologies

SQLPythonTableauData visualizationData analysis

Overview

Airbnb is seeking a Senior Data Analyst to drive product analytics and build scalable analytical solutions. You'll work with SQL and Python to provide insights and recommendations for product and business leaders. This role requires strong analytical skills and experience in data-driven decision making.

Job Description

Who you are

You have a strong background in data analytics with at least 5 years of experience in building analytical solutions — you've successfully led analytics teams and have a proven track record of providing actionable insights to product and business leaders. Your expertise in SQL and Python allows you to manipulate and analyze large datasets effectively, and you are skilled in data visualization tools like Tableau to present your findings clearly. You understand the importance of data-driven decision making and are passionate about improving customer experiences through analytics. You thrive in collaborative environments, working closely with product teams to understand their needs and deliver insights that drive product development.

Desirable

Experience with AI and machine learning concepts is a plus, as you will be working with AI Assistant tools. Familiarity with customer support analytics and understanding user interactions with products will help you excel in this role. You are comfortable with ambiguity and can adapt to changing priorities while maintaining a focus on delivering high-quality analytical solutions.

What you'll do

In this role, you will own the product analytics roadmap, prioritizing and delivering solutions that enhance the customer support experience. You will drive day-to-day product analytics, developing a deep understanding of how guests and hosts interact with our customer support products. Your responsibilities will include building timelines and key milestones for projects, providing regular updates to product managers and analytics management, and ensuring that your insights lead to data-informed decisions across the organization. You will also collaborate with cross-functional teams to identify opportunities for improvement and implement scalable analytical solutions that support business objectives.

What we offer

Airbnb offers a competitive salary range of $176,000 to $220,000 USD, along with potential bonuses and equity options. You will have the opportunity to work in a dynamic and inclusive environment that values collaboration and innovation. We encourage you to apply even if your experience doesn't match every requirement, as we believe diverse teams build better products. Join us in making a meaningful impact on the way people connect with communities around the world.

Interested in this role?

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