Business Operations Analyst (Starlink)

Who you are

You have a strong analytical background and experience in business operations, ideally with a focus on data analysis and strategic decision-making. You are comfortable working with key performance indicators and have a knack for providing actionable insights that drive business growth. You thrive in a collaborative environment and enjoy working with cross-functional teams to implement recommendations effectively.

You possess excellent communication skills, allowing you to articulate complex data findings to stakeholders at various levels. You are detail-oriented and have a proactive approach to problem-solving, always looking for ways to improve processes and outcomes. You are adaptable and can navigate the fast-paced environment of a growing company like SpaceX.

Desirable

Experience in the telecommunications or technology sector is a plus, as is familiarity with sales and operations planning (S&OP) processes. A background in customer retention strategies and analytics will also be beneficial in this role. You are eager to learn and grow within the organization, taking advantage of opportunities to rotate across different subgroups within the team.

What you'll do

As a Business Operations Analyst for Starlink, you will monitor and analyze key performance indicators related to active subscribers, churn rates, sales, and production. You will provide strategic insights that help guide the decision-making process for the Growth Business Operations team. Your role will involve executing and improving processes to ensure that the team meets its operational goals.

You will collaborate closely with various departments, including sales, marketing, and customer support, to align strategies and enhance overall performance. Your analytical skills will be crucial in identifying trends and making recommendations that drive business success. You will also be involved in long-term planning efforts, contributing to the strategic direction of the Starlink initiative.

What we offer

At SpaceX, you will be part of a mission-driven organization that is pushing the boundaries of technology and innovation. You will have the opportunity to work alongside some of the brightest minds in the industry, contributing to projects that have a significant impact on humanity's future. We offer a competitive salary and benefits package, along with a dynamic work environment that fosters growth and collaboration. Join us in our quest to connect humanity and enable life on Mars.