Employee Relations Manager, Ops HR-ER

Who you are

You have a strong background in employee relations, with a demonstrated ability to collaborate with and influence field operations managers and human resources. Your expertise in analyzing employee feedback allows you to identify risks and gaps effectively. You possess excellent judgment and highly-developed analytical, interpersonal, and communication skills, making you comfortable presenting to senior leaders and communicating with frontline employees. You are a strong project manager, capable of balancing time between proactive projects and reactive crisis-response situations. Your experience in creating and sustaining positive workplace relations programs is essential for this role.

Desirable

Experience in crisis management and the ability to work under severe time constraints is a plus. Familiarity with training design and conducting positive workplace relations training will enhance your effectiveness in this position.

What you'll do

As an Employee Relations Manager at Amazon, you will support the North American Employee Relations team by ensuring that employees are treated fairly and respectfully. You will collaborate with field operations managers and human resources to analyze employee feedback and identify areas for improvement. Your role will involve creating, auditing, and sustaining positive workplace relations programs that align with Amazon's core business values. You will also design and conduct training programs that promote best practices in workplace relations. In addition, you will respond to employee relations issues that may arise at specific locations or network-wide, requiring you to manage your time effectively between ongoing projects and urgent crisis situations.

What we offer

Amazon provides a comprehensive benefits package, including medical, financial, and other benefits. You will have the opportunity to work in a dynamic environment where your contributions will directly impact employee relations across the organization. This position will remain posted until filled, and applicants are encouraged to apply via Amazon's internal or external career site.