Sales Development Representative, New York

Who you are

You are a driven professional with sound business acumen and a passion for sales. You thrive in a fast-paced environment and are eager to contribute to the success of a dynamic team. Your ability to communicate effectively and build relationships will be key in generating qualified leads that support our scaling efforts. You understand the importance of customer conversations and are motivated to help turn them into a competitive advantage for Cresta.

Desirable

Experience in sales or customer-facing roles is a plus, as is familiarity with contact center operations. You are comfortable using technology to enhance your sales efforts and are always looking for ways to improve your skills and knowledge in the field.

What you'll do

As a Sales Development Representative at Cresta, you will be responsible for building a robust pipeline through both outbound prospecting and inbound qualification. You will engage with potential customers, understand their needs, and articulate how Cresta's AI-driven platform can help them unlock the true potential of their contact centers. Your role will involve researching target accounts, reaching out to prospects via various channels, and qualifying leads to ensure they align with our ideal customer profile. You will collaborate closely with the sales team to develop strategies for outreach and follow-up, ensuring a seamless transition from lead generation to sales conversion.

You will also participate in training sessions to enhance your understanding of our products and the market landscape. By staying informed about industry trends and customer challenges, you will be able to position Cresta effectively and contribute to our mission of revolutionizing the workforce with AI. Your success will be measured by the number of qualified leads you generate and the impact you have on the overall sales process.

What we offer

At Cresta, you will be part of a world-class team that is dedicated to transforming customer conversations. We offer a collaborative work environment where your contributions are valued and recognized. You will have opportunities for professional growth and development, as well as access to resources that will help you succeed in your role. Join us on this thrilling journey to revolutionize the workforce with AI, and be part of a company that is making a significant impact in the industry.