Automotive OEM Field Account Manager (Richmond)

Who you are

You have a background in account management, ideally within the automotive industry, and possess strong communication skills that enable you to build lasting relationships with dealership personnel. You understand the intricacies of dealership operations and OEM standards, allowing you to effectively support and educate dealers on marketing software solutions. Your experience includes training teams and ensuring program compliance, which is crucial for the success of the Subaru Care Connect program.

You are proactive and results-driven, with a knack for identifying opportunities to enhance dealership participation in marketing initiatives. Your ability to travel within the assigned territory demonstrates your commitment to fostering strong partnerships with Subaru dealerships. You thrive in collaborative environments and enjoy working closely with both dealership staff and the Subaru field force to drive program success.

Desirable

Experience in the automotive marketing sector is a plus, as is familiarity with data-driven marketing strategies. You may also have a background in sales, which complements your account management skills and enhances your ability to sell ongoing services to dealerships. A passion for the automotive industry and a desire to contribute to its growth will set you apart in this role.

What you'll do

In this role, you will be responsible for enrolling and maintaining Subaru dealers in the program, ensuring they are well-informed about program processes and updates. You will conduct training sessions for dealership and Subaru personnel, equipping them with the knowledge to utilize the marketing software effectively. Your role will involve assisting dealers in selecting and launching individual and quarterly marketing programs, ensuring they understand the benefits and features of the program.

You will develop and maintain strong relationships with dealership personnel, acting as their primary point of contact for any questions or concerns regarding the program. Your ability to communicate effectively will be key in facilitating ongoing business relationships with the Subaru field force and the dealerships in your territory. You will also be responsible for tracking program participation and providing feedback to improve the overall effectiveness of the marketing initiatives.

What we offer

Affinitiv values its employees and offers a supportive work environment where you can thrive. You will have the opportunity to work with a talented team dedicated to delivering exceptional results in the automotive marketing space. We encourage you to apply even if your experience doesn't match every requirement, as we believe in fostering a diverse and inclusive workplace. Join us and contribute to our mission of transforming the automotive customer lifecycle through innovative marketing solutions.