Account Manager (Payments)

Who you are

You are a dynamic account management professional with a strong focus on customer success. You thrive in a SaaS environment and have a proven track record of helping clients maximize the value of their software solutions. Your commercial mindset drives you to seek opportunities for growth and improvement, ensuring that your customers are not just satisfied but truly empowered to succeed. You enjoy collaborating with cross-functional teams and understand the importance of delivering great outcomes for your clients. You are energized by the challenge of managing a broad book of customers and are adept at balancing commercial growth responsibilities with hands-on customer engagement. You are passionate about technology and how it can simplify operations for product sellers.

What you'll do

In this role, you will be responsible for managing relationships with small to mid-sized customers, ensuring they receive the support they need to thrive using Cin7’s connected inventory and payments platforms. You will engage with customers regularly to understand their needs and challenges, providing tailored solutions that drive value through payments adoption. You will work closely with the Customer Success and Acquisitions teams to deliver exceptional service and outcomes. Your role will involve identifying opportunities for upselling and cross-selling, contributing to the overall growth of the company. You will also be expected to track customer engagement metrics and report on the success of your initiatives, ensuring that you are meeting both customer and company goals. You will play a key role in Cin7's mission to empower product sellers by simplifying their operations and enhancing their sales capabilities.

What we offer

Cin7 offers a vibrant work environment where innovation and collaboration are at the forefront. You will be part of a fast-growing global software company that is committed to making a significant impact in the inventory management space. We provide opportunities for professional growth and development, ensuring that you have the resources and support needed to excel in your role. Our culture encourages teamwork and open communication, allowing you to share ideas and contribute to our mission. We believe in recognizing and rewarding hard work, and we are dedicated to fostering a workplace where everyone can thrive. Join us in our journey to become the leading Inventory Management Software brand in the world.