
Transforming healthcare delivery with innovative software solutions
PointClickCare, headquartered in the Fashion District of Toronto, ON, is a leading provider of healthcare software solutions for the long-term care industry. Founded in 1997, PointClickCare serves over 30,000 care facilities, offering tools that provide caregivers with immediate access to patient da...
PointClickCare offers competitive salaries, equity options, generous PTO, and a flexible remote work policy to support work-life balance....
PointClickCare fosters a culture focused on innovation in healthcare technology, emphasizing collaboration and adaptability to meet the evolving needs...

PointClickCare • Remote, USA
PointClickCare is seeking a Senior Product Manager to lead product initiatives in SNF Administration. You'll leverage AI and analytics to drive decision-making in healthcare. This role requires experience in product management and a strong understanding of healthcare systems.
You have 5+ years of experience in product management, ideally within the healthcare sector, where you've successfully led product initiatives that drive significant impact. Your background includes a strong understanding of healthcare systems and the ability to navigate complex regulatory environments. You are skilled in leveraging analytics and AI tools to inform product decisions, ensuring that your strategies are data-driven and effective.
You possess a deep understanding of payer models such as PDPM and managed care, which allows you to make informed decisions that align with industry standards. Your experience partnering with data science or platform teams has equipped you with the skills to integrate advanced analytics into product development, enhancing the overall user experience.
You are a collaborative leader who thrives in cross-functional environments, working closely with engineering, design, and other stakeholders to deliver exceptional products. Your ability to communicate effectively with both technical and non-technical teams ensures that everyone is aligned and working towards common goals.
You are passionate about redefining healthcare through innovative solutions, and you understand the importance of integrating AI into workflows to improve outcomes. Your commitment to continuous learning and development drives you to stay updated on industry trends and best practices.
Experience with interoperability standards such as HL7 is a plus, as it will enhance your ability to work with diverse healthcare systems. Familiarity with regulatory requirements in healthcare will further strengthen your candidacy, as will any experience in leading product teams in a fast-paced environment.
In this role, you will independently own a significant product area with minimal supervision, driving the vision and strategy for SNF Administration products. You will collaborate with cross-functional teams to define product roadmaps, prioritize features, and ensure successful execution of product initiatives. Your responsibilities will include conducting user research to understand customer needs and pain points, as well as analyzing market trends to identify opportunities for innovation.
You will lead product development cycles, from ideation to launch, ensuring that products meet the highest standards of quality and usability. Your role will involve setting clear metrics for success and using data to inform product decisions, making adjustments as necessary to optimize performance.
You will also be responsible for stakeholder management, ensuring that all parties are informed and engaged throughout the product lifecycle. Your ability to articulate product vision and strategy will be crucial in gaining buy-in from leadership and other stakeholders.
At PointClickCare, we offer a flexible work environment that prioritizes employee growth and development. You will have access to resources that empower you to innovate and make a lasting impact in the healthcare industry. Our culture is built on collaboration and support, where your contributions are valued and recognized.
We encourage you to apply even if your experience doesn't match every requirement. Join us in redefining healthcare to create a smarter, more human-first future.
We provide competitive compensation and benefits, along with opportunities for professional development and advancement within the company. Our commitment to research and development ensures that you will always have the tools and support needed to succeed in your role.
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