Experience Advocate

Who you are

You are someone who takes pride in delivering exceptional customer support and understands the importance of guiding customers through significant financial decisions. You possess strong communication skills and can navigate various platforms to assist customers effectively. You approach each interaction with integrity, empathy, and efficiency, ensuring that customers feel valued and understood. You are eager to develop your knowledge of the real estate industry and are committed to continuous learning and improvement in your role.

What you'll do

As an Experience Advocate at Opendoor, you will be the face and voice of the company, handling customer inquiries and providing support throughout the home-buying and selling process. You will respond to incoming calls and written communications from customers, agents, and partners, addressing their questions and concerns with clarity and professionalism. Your role will involve de-escalating tough customer interactions and acting as a liaison between customers and internal teams to resolve issues effectively. You will continuously develop your understanding of Opendoor's services and processes, ensuring that you can provide accurate information and guidance to customers. Your contributions will help shape the customer experience and support Opendoor's mission of transforming homeownership.

What we offer

At Opendoor, we are building a modern system of homeownership that empowers people to buy and sell homes on their own terms. You will have the opportunity to work in a dynamic environment where your efforts directly impact customers' lives. We value our team members and provide a supportive culture that encourages growth and development. Join us in our mission to redefine the real estate experience and help thousands of customers achieve their homeownership goals.