Amazon Devices and Services Design creates revolutionary products used by millions of customers worldwide, including Fire TV, Fire Tablet, and the Alexa family of devices and endpoints. The Design Research team is a driving force behind informed product decisions, integrating mixed-methods research and analytics throughout the entire product development lifecycle. We're seeking an exceptional Sr. Quantitative Researcher to transform complex data into actionable insights that shape the future of our products. This role sits at the intersection of statistical rigor and human-centered design, directly influencing product strategy and customer experience (CX).
Key job responsibilities
* Collaborate with product and design teams to identify the most important research questions to answer
* Build, communicate, and maintain research roadmaps
* Design and conduct quantitative research to inform and evaluate product and CX investments
* Apply methods including surveys, A/B tests, statistical modeling, mixed-method studies, or other approaches (existing or invented) that you determine to be most effective
* Synthesize multiple data sources into actionable insights
* Triangulate survey insights with engagement metrics in partnership with business intelligence
* Build mechanisms for regularly communicating insights leveraging strong writing and data visualization skills
* Influence decision-makers at all levels to act on insights, driving customer delight and business objectives
As a successful Quantitative Researcher, you:
* Are driven to understand human behavior, motivations, and attitudes
* Are motivated by seeing your insights improve customer experiences
* Have strong and diverse statistical skills and actively seek to expand your toolkit
* Thrive on complex, ambiguous problems and critically question assumptions
* Enjoy building strong cross-functional relationships, seeing different perspectives as opportunities for better solutions
* Excel at transforming complex data into compelling stories that drive product decisions
* Persuasively advocate for your insights, earning trust beyond immediate stakeholders
* Enjoy mentoring and learning from other researchers
About the team
Why join us?
* Shape the future of Amazon's most innovative device and service experiences
* Influence product decisions that impact millions of people
* Work with world-class researchers, designers, and product teams
* Leverage the support of a dedicated Research Operations team and the latest tools and technologies
* Contribute to a strong culture of innovation and customer obsession- 3+ years of investigating the feasibility of applying scientific principles and concepts to business problems and products experience
- PhD, or Master's degree and 5+ years of quantitative field research experience
- Experience with big data technologies such as AWS, Hadoop, Spark, Pig, Hive etc.
- Experience communicating qualitative research methods and findings to non-qualitative researchers- Experience converting research studies into tangible real-world changes
- Experience with discrete and continuous optimization methodologies and algorithms
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit
https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $143,300/year in our lowest geographic market up to $247,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit
https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
