Operations Supervisor

Who you are

You have experience in operations management and understand the importance of a smoothly running business. As an Operations Supervisor, you will be the first point of contact for team members during their shifts, guiding them through established processes and ensuring they have the support they need to excel in their roles. You are analytical and data-driven, using metrics to track performance and identify areas for improvement. You thrive in a collaborative environment and are committed to fostering a safe and engaging workplace for all employees.

You are skilled in measuring and monitoring workflows, providing essential shift information to your managers to promote operational excellence. Your ability to support and train employees will help them achieve outstanding results, and you will oversee their daily tasks to ensure they meet performance standards. You are proactive in addressing challenges and finding solutions that enhance productivity and safety in the workplace.

Desirable

Experience in a fast-paced operational environment is a plus, as is familiarity with data analysis tools that can help optimize safety, quality, and productivity. You are adaptable and open to learning new processes and technologies that can improve operational efficiency.

What you'll do

As an Operations Supervisor at Amazon, you will work on-site at one of our operational facilities, where you will play a crucial role in ensuring that all aspects of the operation run smoothly. You will be responsible for measuring and monitoring workflows, tracking performance at the site, and providing key shift information to your managers to ensure operational excellence across shifts. Your role will involve supporting and training team members to help them deliver exceptional performance while overseeing their daily tasks.

You will collaborate with other departments to identify solutions for recurring issues and address needs in key performance areas. By utilizing data analysis, you will uncover opportunities to enhance safety, quality, and productivity within the operation. Your leadership will be vital in promoting a culture of continuous improvement and employee engagement.

What we offer

At Amazon, we offer a dynamic work environment where you can grow your career in operations management. You will have the opportunity to work with a diverse team and contribute to the success of our operations. We value your input and encourage you to share your ideas for process improvements. Join us in our mission to deliver exceptional service to our customers while fostering a safe and productive workplace for our employees.