Manager, Mid-Market Account Management

Who you are

You have a proven track record in account management, ideally with experience in the mid-market segment. Your leadership style is characterized by your ability to inspire and motivate a team, ensuring they are aligned with the company's mission and goals. You possess a mindset of extreme ownership and accountability, which drives you to exceed revenue targets and foster a culture of excellence within your team.

You are a high-energy individual with fresh ideas, always taking the initiative to get things done. Your emotional intelligence allows you to connect with your team and clients, building strong relationships that lead to successful outcomes. You are passionate about developing talent and creating a high-performing team that delights clients and drives revenue.

A bachelor's degree is preferred, but similar work experience will also be considered. You thrive in environments where you can engage directly with clients, becoming an expert in the product and industry to drive value and adoption.

Desirable

Experience in a leadership role within account management or sales is a plus. Familiarity with client relationship management tools and techniques will help you excel in this position. You are excited about building a generational company and accelerating your career while contributing to the success of your team and clients.

What you'll do

In this role, you will meet or exceed revenue goals by leading a team of Mid-Market Account Managers. You will be hands-on, engaging with clients to understand their needs and ensuring they maximize the value they receive from the Navan platform. Your expertise in the product and industry will enable you to drive usage and cross-sell adjacent products effectively.

You will identify, attract, and retain top talent, building a team of exceptional Account Managers who are aligned with the company's mission. Your coaching and development efforts will help your team grow professionally, ensuring they are equipped to handle the full account lifecycle, including launch, onboarding, adoption, renewal, and cross-selling.

You will collaborate with various internal teams to optimize client experiences and drive satisfaction. Your role will involve frequent client interactions, allowing you to gather insights and feedback that can inform product improvements and service enhancements.

What we offer

At TripActions, we offer a dynamic work environment where you can make a significant impact. You will have the opportunity to work with a talented team that is dedicated to driving client success and revenue growth. We believe in fostering a culture of collaboration and support, where every team member is encouraged to share their ideas and contribute to our collective success.

We provide competitive compensation and benefits, along with opportunities for professional development and career advancement. Join us in building a generational company that is transforming the way businesses manage travel and expenses.