We are building the future of AI assistance with Generative AI. Our team, Alexa AI Product Excellence, is hiring a Senior Technical Program Manager to lead program releases. This position requires an experienced, customer-obsessed leader capable of leading and managing a cross organizational program, diving-deep, working through ambiguity, forging cross-discipline relationships, and influencing senior leaders and executives across all of Alexa. This position has a direct impact on customers and developers, and advances our business.
Key job responsibilities
-Operate a large scale program with science, engineering, product and design developing towards a customer bar that you will help to define and own
-Establish the right mechanisms to operate and inspect at scale
-Identify opportunities for simplification; invent methods to drive efficiencies in development.
-Interface with science and engineering leaders to help stitch together technologies into meaningful offerings for customers.
-Drive business and system-level reviews, align development teams toward coherent technology strategies and effective engineering processes
-Work with all levels of leadership to build consensus, and represent complex decisions, trade-offs, and potential solutions, verbally and in writing to SVPs to understand the decisions they need to make and the options they have
-Set organization priorities, system owners, business direction
A day in the life
In this role you will be primary in coordinating and delivering cross-org releases, including both science and engineering innovations. You will keep the tempo and focus across dozens of development teams, by establishing robust mechanisms and driving clarity and throughput. You will ensure releases meet a high customer bar and that an end-to-end experience is delivered with cohesiveness.
About the team
Our team is a unique change agent team that pairs a deep bench of seasoned product leaders with strong TPMs to deliver across the breadth of Alexa. We encourage a leader who is strong at building relationships and working horizontally. Ability to influence without direct authority critical. We are at the center of innovation and release and the tempo is fast, but exciting.- 7+ years of working directly with engineering teams experience
- 5+ years of technical product or program management experience
- 3+ years of software development experience
- 5+ years of technical program management working directly with software engineering teams experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit
https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit
https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
