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Guidepoint, headquartered in New York City, is a prominent expert network that connects clients with over 500,000 expert advisors across various industries. Founded in 2003, Guidepoint serves more than 1,000 global companies, including Fortune 500 firms, by providing consultation and data services t...
Guidepoint offers competitive salaries, equity options, generous PTO policies, and flexible remote work arrangements. Employees also benefit from a le...
Guidepoint fosters a culture of knowledge-sharing and collaboration, emphasizing the importance of expert insights in driving business success. The co...

Guidepoint • Toronto, Ontario, Canada
Guidepoint is hiring an AI Engineer to design and maintain production agent systems for their conversational AI assistant, AskGP. You'll work with technologies like Python and AWS to enhance client experiences. This position requires experience in machine learning and natural language processing.
You have a strong background in AI and machine learning, with experience in designing and implementing production systems that leverage conversational AI technologies. Your expertise in Python allows you to build robust applications that enhance user interactions and decision-making processes. You understand the intricacies of natural language processing and have a keen interest in developing systems that synthesize insights from large datasets. You thrive in collaborative environments and enjoy working closely with cross-functional teams to deliver innovative solutions. You are committed to continuous learning and staying updated with the latest advancements in AI technologies. You value diversity and inclusion in the workplace and believe that varied perspectives lead to better outcomes.
Experience with cloud platforms like AWS is a plus, as is familiarity with containerization technologies such as Docker. Knowledge of orchestration patterns and integration with internal and external systems will help you excel in this role. A passion for improving client experiences through technology will set you apart.
In this role, you will design, build, and maintain the production agent systems that power AskGP, Guidepoint's conversational AI assistant. You will be responsible for ensuring the quality and reliability of the systems that directly impact client experience and decision-making. Your work will involve collaborating with product teams to enhance the capabilities of AskGP, expanding its functionalities beyond question answering to support automation across client workflows. You will integrate these systems with various internal and external platforms, ensuring seamless operations and high performance. You will also monitor system performance, troubleshoot issues, and implement improvements to optimize the delivery of services. Your contributions will play a crucial role in how clients discover insights and make informed decisions based on validated AI-powered research.
Guidepoint offers a hybrid work environment based out of Toronto, allowing you to balance in-office collaboration with remote work flexibility. You will be part of a diverse and inclusive team that values your unique perspectives and contributions. We provide opportunities for professional growth and development, encouraging you to expand your skills and advance your career in AI and technology. Our commitment to innovation means you will work on cutting-edge projects that have a significant impact on our clients and the industry. Join us in our mission to make individuals, businesses, and the world smarter through personalized knowledge-sharing solutions.
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