Relationship Account Manager

Who you are

You have 4+ years of quota-carrying experience in Sales or Account Management, or a similar customer-centric role with direct revenue responsibility. You possess outstanding verbal and written communication skills, enabling you to present effectively to diverse audiences, both internally and externally. Your proven track record of hitting sales targets demonstrates your ability to drive expansion and retention for a portfolio of strategic, enterprise accounts. As a native Spanish speaker, you can engage with a broader customer base, enhancing your effectiveness in this role. You understand the importance of executing on activity and pipeline expectations, adhering to published standards of excellence. Your passion for technology that delivers business outcomes aligns with MongoDB's mission to create impactful partnerships.

Desirable

Experience in a similar role within the technology sector is a plus, as is familiarity with the MongoDB ecosystem. A background in customer success or account management will help you excel in this position, allowing you to leverage your skills to foster long-term relationships with clients. You are adaptable and thrive in a hybrid working environment, balancing in-office collaboration with remote work.

What you'll do

In your role as a Relationship Account Manager, you will act as the primary point of contact for your customer base, focusing on their success and satisfaction. You will leverage the MongoDB ecosystem to drive expansion and retention within your portfolio, ensuring that clients are educated and enabled to maximize their use of MongoDB's offerings. Your responsibilities will include upselling and cross-selling products and services, as well as managing renewals to maintain a healthy customer relationship. You will collaborate closely with internal teams to ensure that client needs are met and that they receive the highest level of service. Your ability to execute on activity and pipeline expectations will be crucial in achieving your sales targets and contributing to the overall success of the Relationship Account Management team.

What we offer

MongoDB provides a dynamic work environment where you can grow your career while making a significant impact on our customers' success. We offer a hybrid working model that allows for flexibility in your work arrangements. You will have the opportunity to work with a talented team dedicated to fostering long-term partnerships with our clients. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse backgrounds and perspectives. Join us at MongoDB and help us shape the future of technology through meaningful customer relationships.