Senior Solutions Consultant

Who you are

You have a strong background in solutions consulting, ideally with 5+ years of experience in customer engagement or related fields. You understand the importance of data-driven strategies and have a knack for translating complex technical concepts into actionable insights for clients. Your communication skills are top-notch, allowing you to build strong relationships with stakeholders and clients alike. You thrive in collaborative environments and are passionate about helping organizations optimize their customer interactions. You are adaptable and can navigate the challenges of a fast-paced, innovative workplace. You believe in the power of technology to transform customer experiences and are excited to be part of a team that values trust, growth, and inclusion.

Desirable

Experience with AI-powered platforms or customer engagement tools is a plus. Familiarity with data analytics and marketing automation can set you apart. A background in working with cross-functional teams will help you excel in this role.

What you'll do

As a Senior Solutions Consultant at Iterable, you will play a pivotal role in helping brands leverage our platform to enhance their customer engagement strategies. You will work closely with clients to understand their unique needs and challenges, providing tailored solutions that drive results. Your expertise will guide clients in activating their customer data and designing seamless cross-channel interactions. You will collaborate with product and engineering teams to ensure that client feedback is integrated into our platform's development. Additionally, you will conduct training sessions and workshops to empower clients to maximize their use of our tools. Your insights will contribute to the continuous improvement of our offerings, ensuring that Iterable remains at the forefront of customer engagement technology.

What we offer

Iterable fosters a culture of innovation and collaboration, where your ideas are valued and you are empowered to do your best work. We offer competitive compensation and benefits, along with opportunities for professional growth and development. You will be part of a diverse and inclusive team that is dedicated to shaping the future of customer engagement. Join us in making a meaningful impact on how brands connect with their customers.