Global payroll made easy for remote teams
Deel is a leading payroll platform that simplifies global hiring for remote teams by automating onboarding, compliance, and payments. Headquartered in San Francisco, CA, Deel has raised $979.8 million in funding and achieved a valuation of over $10 billion, just a year after reaching unicorn status....
Deel offers competitive salaries, equity options, unlimited PTO, and a remote-first work policy. Employees also benefit from a learning budget and com...
Deel embraces a remote-first culture that prioritizes flexibility and inclusivity. The company values innovation and is committed to simplifying the c...
Deel • Spain
Deel is seeking a Customer Onboarding Manager for the Mid-Market segment who is fluent in French. You'll be responsible for guiding customers through the onboarding process and ensuring their success with the platform.
You have experience in customer onboarding and success, ideally within a SaaS environment. Your fluency in French allows you to communicate effectively with a diverse range of clients. You understand the importance of customer satisfaction and are dedicated to helping clients achieve their goals with the platform. You are a proactive problem solver who can anticipate customer needs and provide tailored solutions. You thrive in a collaborative environment and enjoy working closely with cross-functional teams to enhance the customer experience. You are adaptable and can manage multiple priorities while maintaining a focus on delivering exceptional service.
In this role, you will lead the onboarding process for mid-market customers, ensuring they have a smooth transition to using Deel's platform. You will conduct training sessions and provide resources to help customers understand the features and benefits of the platform. You will work closely with the sales and product teams to gather feedback and improve the onboarding experience. Your goal is to drive customer engagement and satisfaction, helping clients to fully utilize the platform's capabilities. You will monitor customer progress and provide ongoing support to address any challenges they may face. You will also contribute to the development of onboarding materials and best practices to enhance the overall process.
Deel offers a dynamic work environment where you can grow your career while making a significant impact on our customers' success. You will be part of a diverse team that values innovation and collaboration. We provide competitive compensation and benefits, along with opportunities for professional development. Join us in transforming the future of work and enabling a more inclusive global economy.
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