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Amazon, headquartered in South Lake Union, Seattle, WA, is the world's largest online retailer and a leader in cloud computing through Amazon Web Services (AWS). With over 1.5 million employees globally, Amazon operates in various sectors, including AI with its Alexa devices and a vast marketplace k...
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Amazon • Courbevoie, Ile-de-France, FRA
Amazon is seeking a Senior Worldwide Sales Specialist for Amazon Connect to drive transformative customer experiences through innovative cloud technologies. You'll engage with executive leadership and collaborate with global system integrators. This role requires expertise in AWS and strategic sales approaches.
You have a strong background in sales, particularly in technology solutions, with at least 5 years of experience in a similar role. You possess a deep understanding of cloud technologies and can effectively bridge the gap between technology and business strategy. Your ability to engage with executive leadership and understand complex business challenges sets you apart. You are skilled at crafting compelling value propositions that resonate with customer needs and demonstrate the unique capabilities of AWS. You thrive in collaborative environments and enjoy working with global system integrators to deliver transformative customer projects.
Experience in customer experience transformation and a proven track record of developing strategic go-to-market approaches would be advantageous. Familiarity with Amazon Connect and its applications in customer service will enhance your ability to succeed in this role.
In this role, you will develop and implement strategic go-to-market approaches for Amazon Connect, targeting specific domains and customer segments. You will engage with executive leadership to understand their complex business challenges and propose innovative cloud solutions that address their needs. As the primary business specialist for customer services within your assigned territory, you will craft tailored propositions that unlock new potential for organizations across various industries. Your day will involve a blend of strategic thinking, customer engagement, and business innovation, ensuring that you are at the forefront of transforming customer interactions through secure and scalable cloud-native services.
At Amazon, we are committed to fostering a culture of innovation and excellence. You will have the opportunity to work with a dynamic team dedicated to positioning AWS as the premier provider for contact center solutions. We offer competitive compensation and benefits, along with opportunities for professional growth and development. Join us in revolutionizing customer experience and making a significant impact in the industry.
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