Connect globally with Smartling's localization platform
Smartling is a leading translation and content localization platform headquartered in the Garment District of New York, NY. With over 500 employees, Smartling has raised $227.2 million in Series D funding, enabling brands like Shopify, Lyft, and Samsung to connect with global audiences through its a...
Smartling offers flexible vacation and PTO, comprehensive health benefits, equity options, generous maternity/paternity leave, 401k retirement plannin...
Smartling fosters a culture focused on leveraging technology and human expertise to break language barriers. The company emphasizes the importance of ...
Smartling • United States
Smartling is seeking a Senior Localization Project Manager to lead a large-scale enterprise localization program. This role requires strong operational execution, process management, and customer engagement skills. You'll be instrumental in ensuring project delivery excellence and customer satisfaction.
You have extensive experience in localization project management, ideally with a focus on enterprise-level programs. Your background includes operational execution and process management, allowing you to oversee the end-to-end delivery of localization work effectively. You are comfortable engaging with customers and internal stakeholders, ensuring that projects meet quality and turnaround expectations. You thrive in environments where you can influence and drive change, and you are adept at managing both the details and the bigger picture objectives. You possess strong problem-solving skills and are willing to roll up your sleeves to tackle tasks at any level.
Experience with AI-enabled translation platforms or cloud-based localization tools would be a significant advantage. Familiarity with the latest trends in localization and translation technology can help you excel in this role. You should also have a keen understanding of customer engagement strategies and how to build strong relationships with clients.
In this role, you will oversee the delivery of localization projects, ensuring that they meet service levels for quality, cost, and turnaround time. You will lead a large-scale enterprise localization program, focusing on delivery excellence and translation quality performance. As the customer-facing localization program owner, you will build strong relationships with clients, ensuring their needs are met and expectations exceeded. You will also be responsible for process improvement initiatives, aiming to enhance scalability and efficiency within the localization team. Your ability to manage multiple projects simultaneously while maintaining a high standard of quality will be crucial to your success.
Smartling provides a collaborative work environment where you can grow your skills and advance your career. You will have the opportunity to work with cutting-edge technology in the localization space, contributing to projects that make a real impact. We value our employees and offer competitive compensation packages, along with a supportive culture that encourages professional development. Join us in our mission to make localization and translation seamless for our clients.
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