ServiceNow Alliance Partner

Vonage Sales Mission

At Vonage, we’re redefining how businesses communicate in today’s fast-moving digital, cloud, and real-time world. Our Sales team is high-energy, customer-focused, and relentlessly innovative - committed to delivering cutting-edge UCaaS, CCaaS, and AI-powered solutions.

As a ServiceNow Alliance Partner, you’ll be at the forefront of our Servicenow ecosystem strategy—expanding our footprint and influence by building and managing powerful relationships.

Why this role matters:

The ServiceNow Alliances team is a key growth engine for Vonage—driving pipeline and revenue by aligning our business with Salesforce and its extended ecosystem. This role is perfect for someone who thrives on relationship-building, strategic partnerships, and go-to-market execution.

We’re looking for someone experienced in the ServiceNow ecosystem or with a strong background in partner management or alliances. If this sounds like you—keep reading!

Your key responsibilities:

• Drive Servicenow referral business
• Build, nurture, and manage relationships with Servicenow teams and ecosystem partners
• Align Vonage’s sales reps with their Servicenow counterparts to generate pipeline and close opportunities
• Own executive alignment and sales engagement—position Vonage asServicenow’s top communication partner
• Plan and lead joint field events with Servicenow (both partner-facing and customer-facing)
• Collaborate cross-functionally within Vonage to maintain momentum on partner strategy and joint outcomes
• Coordinate and run interlocks, milestone tracking, and strategy sessions with partners and internal stakeholders
• Drive execution of regional go-to-market strategies with Servicenow and other alliance partners
• Deliver internal training sessions to equip Sales, Product, Services, and Support teams on partner ecosystem updates
• Represent Vonage at industry events, promoting our brand and ecosystem value
• Manage technical and business escalations to maintain partner success and deal velocity
• Execute against established revenue, activity, and relationship goals
• Support ongoing optimization of alliance processes to enhance partner program impact

Who you are:

• A relationship-driven professional who thrives in a partner-centric ecosystem
• Experienced in working with alliances, channel sales, or ecosystem partnerships
• Strategic and detail-oriented with a passion for joint value creation and partner enablement
• Capable of influencing cross-functional teams and engaging with executive-level stakeholders
• An excellent communicator—able to tailor messages to various audiences and formats
• Comfortable analyzing complex data and solving problems with a collaborative mindset
• Experience within the Servicenow ecosystem is a plus

What you'll bring:

• Bachelor’s degree in Sales, Marketing, Business, or a related field
• Proven experience in Alliance Partner Management, Partner Sales, or Channel Development
• Strong track record of recruiting, onboarding, and enabling partners
• Prior experience or familiarity with the Salesforce ecosystem is a must
• Prior direct sales experience is a huge plus 
• A desire to succeed and a “get-it-done” attitude

How you’ll benefit:

• Competitive base salary + performance-based incentives
• Fully remote flexibility 
• Dynamic, inclusive, and supportive team culture
• Career advancement opportunities with a clear growth path
• Comprehensive health, dental, and vision benefits
• Unlimited discretionary PTO and tuition reimbursement
• Opportunities to work on industry-defining technologies and partnerships

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