Join Amazon Pay's dynamic user growth team to shape the future of digital payments in India. You will drive customer engagement strategies across multiple use-cases including bill payments, money transfers, and merchant payments. Using data-driven insights, you will develop and execute growth initiatives to enhance customer adoption, engagement, and revenue across the Amazon Pay ecosystem. This role offers an opportunity to impact millions of customers while working with cross-functional teams to build innovative payment solutions.
Key job responsibilities
• Develop and execute user growth strategies to increase monthly active users and transaction depth across Amazon Pay services
• Create data-driven customer segment strategies to improve acquisition, engagement, and retention metrics
• Design and implement customer lifecycle programs across multiple payment use-cases
• Collaborate with cross-functional teams to launch and scale growth initiatives
• Monitor and analyze key performance metrics to optimize growth strategies
A day in the life
You'll start your day reviewing key metrics across customer segments and use-cases. Throughout the day, you'll collaborate with product, analytics, and marketing teams to identify growth opportunities and design innovative solutions. You'll analyze customer behavior patterns, lead strategic planning sessions, and work on implementing initiatives to enhance the Amazon Pay experience.
About the team
The Amazon Pay team is dedicated to creating trusted, convenient, and rewarding payment experiences for customers. Our portfolio includes innovative payment solutions like UPI, Amazon Pay Balance, and Buy Now Pay Later options. We work in a fast-paced environment where customer obsession drives our decisions and innovations.- 5+ years of professional non-internship marketing experience
- Experience using data and metrics to drive improvements
- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)
- Experience building, executing and scaling cross-functional marketing programs
- Experience communicating results to stakeholders
- Bachelor's degree
- 5+ years of professional experience in marketing or business development
- Experience analyzing data and metrics to drive business decisions
- Proficiency with data analysis tools (e.g., Excel, Tableau)
- Experience managing cross-functional programs
- Experience presenting results to stakeholders- MBA or equivalent advanced degree
- Experience in payments, fintech, or digital products
- Knowledge of customer lifecycle management and growth metrics
- Experience working with strategic partners and external stakeholders
- Demonstrated success in driving customer engagement initiatives
- Experience working in matrix organizations
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https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
