Speech AI models that transform voice data into insights
AssemblyAI, headquartered in Inner Sunset, San Francisco, CA, specializes in advanced Speech AI models that enable automatic speech recognition and understanding. With a customer base that includes startups like Veed and global enterprises such as NBC Universal and Spotify, AssemblyAI has experience...
AssemblyAI offers competitive salaries, equity grants for all employees, and a home office stipend of $1,000. The company promotes a flexible PTO poli...
AssemblyAI fosters a remote-first culture, enabling employees to work from anywhere while focusing on trust and accountability. The company values div...
AssemblyAI • Remote
At AssemblyAI, we’re building at the forefront of Speech AI, creating powerful models for speech-to-text and speech understanding available through a straightforward API. With more than 200,000 developers building on our API and over 5,000 paying customers, AssemblyAI is helping unlock and support the next generation of powerful, meaningful products built with AI.
Progress in AI is moving at an unprecedented pace– and our team is made up of experts in AI research that are focused on making sure that our customers are able to stay on the cutting edge, with production-ready AI models that are constantly updating and improving as our team continues to improve accuracy, latency, and what’s possible with Speech AI. Our models consistently rank highest in industry benchmarks for accuracy, outperforming models from Google and Amazon, and up to 30% fewer hallucinations than OpenAI’s Whisper. Our models power more than 2 billion end-user experiences each day, helping companies better understand customer feedback, run more productive meetings with automated meeting notes, and helping improve childhood literacy via ed tech tools.
We’ve raised funding by leading investors including Accel, Insight Partners, Y Combinator’s AI Fund, Patrick and John Collision, Nat Friedman, and Daniel Gross. We’re a remote team looking to build one of the next great AI companies, and are looking for driven, talented people to help us get there!
About the Role:
We’re looking for a Senior Technical Account Manager to join our Success team and ensure customers have an outstanding experience throughout their journey with AssemblyAI. You will onboard new customers, help them realize their product vision, and explore leading-edge use cases within voice AI. This requires that you work directly with customers to integrate our voice AI models directly into current and future product features. You will use your technical expertise to plan and execute on our customers’ overall needs within voice AI, helping them choose the right plans, models, and use cases.
As part of our Go to Market Team (GTM) team, you’ll collaborate with Sales, Support, Engineering, Research, and Product to ensure customers get the most out of our products. You’re goal is to use customer feedback to drive our product roadmap. Your creativity and problem-solving skills will be key in finding unique solutions for each customer’s needs. Additionally, you will play a pivotal role in ensuring customers are on the right plan and commercial agreement for their use cases with AssemblyAI.
What You’ll Do:
What You’ll Need:
Pay Transparency
AssemblyAI strives to recruit and retain exceptional talent from diverse backgrounds while ensuring pay equity across our team. Our salary ranges are set to be competitive for our size, stage, and industry, and reflect just one component of the full compensation, benefits, and rewards we offer.
Salary determinations consider a variety of factors, including relevant experience, technical depth, skills demonstrated during the interview process, and maintaining internal equity with peers on the team. The range shared below represents a general expectation for the posted position. However, we are open to considering candidates who may fall above or below the outlined experience level—in those cases, we will communicate any adjustments to the expected salary range.
The range provided applies to candidates located in the United States. For candidates outside of the U.S., compensation ranges may differ; any adjustments will be communicated throughout the interview process.
Salary range: $150k - $220k OTE
The expected base compensation for this role is listed above. Our total compensation package includes competitive equity grants, 100% employer-paid benefits, and the flexibility of being fully remote.
Working at AssemblyAI
We are a small but mighty group of startup veterans and experienced AI researchers with over 20 years of expertise in Machine Learning, Speech Recognition, and NLP. As a fully remote team, we’re looking for people to join our team who are ambitious, curious, and lead with integrity. We’re still in the early days of AI and of AssemblyAI’s journey, and are looking for teammates who won’t just fit in, but will help us define and build our company culture.
We’re committed to creating a space where our employees can bring their full selves to work and have equal opportunity to succeed. No matter your race, gender identity or expression, sexual orientation, religion, origin, ability, age, veteran status, if joining this mission speaks to you, we encourage you to apply!
Using AI to Interview:
If you’re selected for an interview, please review this resource to better understand how AssemblyAI approaches the use of AI in our interview process.
GDPR privacy notice:
Candidates from the EU should review this job applicant privacy notice before applying.
Learn more about AI models for speech recognition
Core Transcription | Audio Intelligence | LeMUR | Try the Playground
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