Sr. Account Manager - Utilities, Telecom, Rail

Who you are

You have a strong background in account management, particularly within the infrastructure industry, and understand the unique challenges faced by utility, telecom, and rail organizations. Your customer-oriented approach allows you to build and maintain relationships with key stakeholders, ensuring their needs are met effectively. You thrive in collaborative environments, working closely with teams to identify and implement strategies that drive growth and improve customer satisfaction.

Your experience includes a deep understanding of geospatial technology and its applications in the infrastructure sector. You can articulate the value of Esri's technology to clients, demonstrating how it can address their specific challenges. You are adept at navigating complex customer budgeting and acquisition processes, allowing you to engage with executive-level decision-makers confidently.

You are committed to continuous learning and growth, always seeking to enhance your industry knowledge and skills. You enjoy participating in trade shows, workshops, and seminars, where you can share insights and learn from others in the field. Your ability to understand and analyze customer needs positions you as a trusted advisor, helping organizations optimize their use of Esri technology.

Desirable

Experience in the infrastructure sector, particularly with electric, gas, telecom, or rail clients, is a plus. Familiarity with GIS applications and the ability to translate technical concepts into business value will set you apart.

What you'll do

In this role, you will be responsible for building and nurturing relationships with large, complex organizations in the infrastructure industry. You will prospect and develop location strategies that align with the needs of your clients, creating new opportunities for growth. Your role will involve deepening relationships with existing accounts and ensuring that clients are maximizing their use of Esri technology.

You will participate in and present at various industry events, showcasing Esri's solutions and engaging with potential clients. Understanding the intricacies of your customers' operations will be crucial, as you will need to identify key stakeholders and business drivers within their organizations. Your ability to access executive decision-makers will be essential in driving the adoption of Esri's technology.

You will work closely with internal teams to develop strategies that address customer challenges and enhance their experience with Esri products. Your insights will help shape the direction of our offerings, ensuring they meet the evolving needs of the infrastructure sector. You will also be responsible for articulating the strength and value of Esri technology, helping clients understand its relevance to their operations.

What we offer

At Esri, we foster a supportive culture that encourages creativity and collaboration. You will have the opportunity to work with a talented team dedicated to helping clients succeed. We believe in the importance of professional development and provide resources to help you grow in your career. Join us and be part of a mission-driven organization that is making a significant impact in the infrastructure industry.