The single application for the entire DevOps lifecycle
GitLab is a comprehensive DevOps platform headquartered in San Francisco, California, serving over 30,000 organizations including NASA, IBM, and Goldman Sachs. The platform integrates project planning, source code management, CI/CD, and monitoring into a single application, streamlining the software...
GitLab offers competitive salaries, equity options, unlimited PTO, and a flexible remote work policy, allowing employees to work from anywhere. They a...
GitLab is known for its remote-first culture, with a strong emphasis on transparency and collaboration across global teams. The company values results...
GitLab • Remote, Canada; Remote, EMEA; Remote, US
GitLab is seeking a UX Researcher to join their team and support various product domains including Core DevOps Workflows and Security. This role requires the ability to ramp up quickly in a highly technical area and lead tactical studies.
You have a strong background in UX research, with experience in leading studies that inform product decisions. You are comfortable working in a highly technical environment and can quickly adapt to new domains. Your ability to communicate findings effectively to cross-functional teams is essential, as is your passion for understanding user needs and behaviors. You thrive in collaborative settings and are eager to contribute to a culture of continuous improvement and innovation. You understand the importance of incorporating AI into research methodologies to enhance productivity and insights.
Experience with AI-powered tools and methodologies is a plus, as is familiarity with DevSecOps practices. You may have a background in software development or a related field, which helps you understand the technical aspects of the products you will be researching. A proactive approach to problem-solving and a keen interest in user experience trends will set you apart in this role.
As a UX Researcher at GitLab, you will lead tactical studies that help teams make informed decisions quickly. You will collaborate closely with product managers, designers, and engineers to identify research needs and develop appropriate methodologies. Your work will involve conducting user interviews, usability testing, and analyzing user feedback to provide actionable insights. You will also contribute to strategic research initiatives that guide the long-term direction of GitLab's product offerings. Your findings will play a crucial role in shaping the user experience and ensuring that the products meet the needs of a diverse user base.
GitLab offers a flexible remote work environment, allowing you to work from anywhere in Canada, EMEA, or the United States. You will be part of a high-performance culture that values collaboration and knowledge exchange. The company is committed to your professional growth, providing opportunities for continuous learning and development. You will have the chance to work with industry leaders and contribute to innovative projects that transform how software is developed. GitLab also emphasizes the importance of diversity and inclusion, ensuring that every voice is valued within the team.
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