Senior Product Manager - Global Merchant Database

Who you are

You have 5+ years of experience in product management, ideally within the technology or payments sector — you've successfully led cross-functional teams to deliver impactful products that meet user needs and drive business goals. Your background includes a strong understanding of technical platforms and the ability to translate complex requirements into actionable plans.

You are a strategic thinker who can balance short-term objectives with long-term vision — you understand the importance of data-driven decision-making and have experience using analytics to inform product direction. You thrive in collaborative environments and enjoy working closely with engineering, design, and business stakeholders to create seamless user experiences.

You possess excellent communication skills — you can articulate product strategies and roadmaps to diverse audiences, ensuring alignment and buy-in from all parties involved. Your leadership style fosters a culture of innovation and accountability, encouraging team members to contribute their ideas and expertise.

You are passionate about empowering small businesses and understand the challenges they face in the competitive landscape — your commitment to creating equitable solutions drives your work and inspires those around you. You believe in the power of technology to level the playing field and are excited about the opportunity to make a meaningful impact.

Desirable

Experience in the payments industry or with merchant services would be a plus — familiarity with data management and product catalog systems is highly desirable. A background in software development or technical product management can enhance your effectiveness in this role.

What you'll do

As a Senior Product Manager at Teya, you will own the Global Merchant Database platform, ensuring it evolves to meet the needs of our users and the business. You will lead the development of products that manage merchant data, product catalogues, pricing models, and agreements — your role will be pivotal in enabling teams across the organization to build reliable, scalable, and secure merchant-facing experiences.

You will collaborate with engineering and design teams to define product requirements and prioritize features based on user feedback and market research. Your ability to synthesize insights from various sources will guide the product roadmap and ensure alignment with Teya's mission to support small businesses.

You will conduct user research and gather feedback to continuously improve the platform — your insights will help shape the direction of product development and inform strategic decisions. You will also be responsible for defining success metrics and tracking product performance, ensuring that the team meets its goals and delivers value to our users.

In this role, you will facilitate cross-functional collaboration, working closely with marketing, sales, and customer support to ensure a cohesive approach to product launches and user engagement. You will advocate for the needs of small businesses, ensuring that their voices are heard in product development discussions.

What we offer

At Teya, we provide a supportive and inclusive work environment where you can thrive. We believe in continuous learning and offer opportunities for professional development to help you grow in your career. Our team is passionate about making a difference for small businesses, and you will be part of a mission-driven culture that values collaboration and innovation.

We offer comprehensive benefits to support your well-being, including flexible working arrangements and a commitment to work-life balance. Join us in our mission to empower small businesses and create a future where they can thrive.