Empowering organizations to outsmart cyber threats
KnowBe4, headquartered in Clearwater, Florida, is a leading provider of Security Awareness Training, helping organizations combat social engineering, spear phishing, and ransomware attacks. With over 45,000 customers, including major brands like Netflix and Siemens, KnowBe4 has raised $300 million i...
KnowBe4 offers competitive salaries, equity options, generous PTO policies, and a remote-friendly work environment. Employees also benefit from ongoin...
KnowBe4 fosters a culture of security awareness and continuous improvement, emphasizing the importance of cybersecurity education. The company values ...
KnowBe4 • Clearwater, Florida
KnowBe4 is hiring a Technical Support Intern to assist in providing support for their cybersecurity platform. This hybrid role is based in Clearwater, Florida, and is ideal for candidates looking to gain experience in tech support within a leading cybersecurity company.
You are a motivated individual eager to learn and grow in the field of technical support. As an intern, you are excited about the opportunity to work in a dynamic cybersecurity environment and contribute to the success of the team. You possess strong communication skills and a willingness to assist others, making you a great fit for this role. You are adaptable and ready to take on challenges, understanding the importance of security in today's digital landscape. You are looking for an internship that offers hands-on experience and the chance to develop your skills in a supportive environment.
In this internship, you will assist the technical support team in addressing customer inquiries and troubleshooting issues related to KnowBe4's cybersecurity platform. You will learn to navigate various support tools and systems while gaining insights into the cybersecurity industry. Your responsibilities will include responding to customer queries, documenting support interactions, and collaborating with team members to resolve technical issues. You will also have the opportunity to participate in training sessions and gain knowledge about the company's products and services. This role will provide you with valuable experience in customer service and technical support, preparing you for future career opportunities.
KnowBe4 offers a paid internship program that allows you to gain practical experience while working in a collaborative and engaging environment. You will have the chance to participate in team-building activities and professional development opportunities. The internship is designed to help you grow your skills and build a network within the cybersecurity industry. We value diversity and encourage applicants from all backgrounds to apply. Join us for an exciting summer where you can make a meaningful impact while learning from industry experts.
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