Senior Pre-Sales Solutions Architect

Who you are

You have 8 to 11 years of experience in a customer-facing role, with a strong background in pre-sales for enterprise software. Your experience includes at least 5 to 7 years specifically in pre-sales, where you've developed a deep understanding of customer needs and how to align them with technical solutions. You possess a minimum of 3 years of experience with modern scripting languages such as Python and Node.js, as well as popular programming languages like C/C++, Java, and C#. Your expertise extends to designing scalable and highly available distributed systems, both in the cloud and on-premises. You have a demonstrated ability to work closely with customers, reviewing complex architectures of existing applications and providing insightful guidance on improvements.

Desirable

You are a seasoned technical sales professional who thrives in collaborative environments, working alongside sales executives to solve business problems. Your entrepreneurial spirit and developer background enable you to communicate effectively with a diverse range of users, from startups to large enterprise IT organizations. You are passionate about technology and committed to ensuring customer success through effective solution design and deployment.

What you'll do

In this role, you will be responsible for guiding customers in designing and building reliable, scalable systems using the MongoDB data platform. You will collaborate closely with sales executives to understand customer requirements and demonstrate how MongoDB solutions can address their business challenges. Your role will involve conducting technical presentations and product demonstrations, showcasing the capabilities of MongoDB to potential clients. You will also engage in discussions about architecture and deployment strategies, helping customers navigate their technical journeys.

You will take direct responsibility for customer success, ensuring that they receive the support they need throughout the implementation process. This includes providing guidance on best practices for software design, deployment, and operations. You will act as a trusted advisor, leveraging your technical expertise to build strong relationships with customers and drive business growth.

Your work will involve analyzing customer feedback and collaborating with product teams to influence the development of new features and enhancements. You will also participate in training sessions and workshops to educate customers on MongoDB's capabilities and how to maximize their use of the platform. Your contributions will play a key role in winning deals and advancing the business forward.

What we offer

At MongoDB, we are committed to fostering a diverse and inclusive workplace. We offer a hybrid working model that allows you to balance your professional and personal life effectively. You will have the opportunity to work with a talented team of professionals who are passionate about technology and customer success. We provide competitive compensation and benefits, along with opportunities for professional development and growth within the company. Join us in making an impact on the world through innovative data solutions.