Amazon is looking for motivated individuals for the profile of Transportation Representative for its Amazon Freight team. The goal is to develop easy-to-use, reliable and transparent line haul transportation services that beat all existing shipping alternatives for our customers. In doing this, Amazon Freight is building innovative, market-leading solutions that will organically attract customers towards our services. To help us succeed in this large endeavour, we are looking for dynamic, self-starting and entrepreneurial individuals who will organize, execute and deliver key features for Amazon Freight. You will work closely with internal stakeholders including Fulfillment Centers, S&OP, Finance, Product & Technology and external stakeholders like customers and carriers. Your role will involve managing key metrics, support continuous improvement initiatives while working in a dynamic network.
Key job responsibilities
A Transportation Representative provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and verbal form. Graduation in any specialization from a recognized university. Excellent communication skills (written and verbal) in English language. Ability to communicate correctly and clearly with all customers Good comprehension skills – ability to clearly understand and state the issues customers present. Ability to concentrate – follow customers issues without distraction to resolution. Work successfully in a team environment as well as independently. Familiarity with Windows, Microsoft Outlook, Microsoft Word, internet browser and Excellent typing skills. Demonstrates an ability to successfully navigate websites. Demonstrates a proficient knowledge of email applications Graduation in any specialization from a recognized university. Excellent communication skills (written and verbal) in English language. Ability to communicate correctly and clearly with all customers. Good comprehension skills.
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