Senior Revenue Operations Specialist (Small Business Segment)

Who you are

You have a strong background in revenue operations, ideally with experience in a high-velocity sales environment. Your analytical skills are top-notch, allowing you to derive insights from data that drive business decisions. You thrive in collaborative settings, working closely with sales teams to ensure alignment and efficiency in operations. You are comfortable with technology and have a knack for improving processes through automation and smarter system usage. Your proactive approach to problem-solving enables you to identify opportunities for growth and operational improvements. You understand the importance of speed-to-lead and are adept at managing multiple priorities in a fast-paced environment. You are passionate about enhancing customer experiences and believe in the power of meaningful connections in business.

Desirable

Experience with CRM tools and sales analytics platforms would be a plus. Familiarity with automation tools and data management systems can set you apart. A background in customer experience or team collaboration technologies is also beneficial. You are someone who enjoys building and refining processes, and you have a track record of implementing successful operational strategies.

What you'll do

In this role, you will partner with sales teams to provide critical data insights that inform strategic decisions. You will drive operational efficiencies by identifying areas for improvement and implementing best practices. Your responsibilities will include analyzing sales data to uncover trends and opportunities, ensuring that the sales teams have the tools and information they need to succeed. You will work on strengthening data foundations and improving process consistency across the organization. Additionally, you will unlock additional capacity through smarter use of systems and automation, allowing the sales teams to focus on what they do best — closing deals. You will also be involved in aligning go-to-market functions to ensure a cohesive approach to customer engagement and retention.

What we offer

Nextiva offers a dynamic work environment where innovation and collaboration are at the forefront. You will be part of a forward-thinking culture that values customer obsession and meaningful connections. We provide opportunities for professional growth and development, ensuring that you have the resources you need to succeed in your role. Our hybrid work model allows for flexibility, enabling you to balance your professional and personal life effectively. Join us in redefining customer experiences and making a significant impact in the small business segment.