Unlock insights to drive product success
Mixpanel is a leading product analytics platform headquartered in San Francisco, California. Trusted by over 26,000 companies, including Airbnb, Instacart, and Dropbox, Mixpanel helps businesses analyze user interactions to drive smarter decisions. The company has raised $77 million in funding from ...
Mixpanel offers competitive salaries, equity options, unlimited PTO, and a remote-friendly work policy, allowing employees to balance work and life ef...
Mixpanel fosters a data-driven culture that emphasizes experimentation and user-centric design, encouraging teams to innovate and adapt quickly to mar...
Mixpanel • London, UK (Hybrid)
Mixpanel is hiring an Account Manager II to drive long-term customer success and revenue growth. You'll work closely with clients across the UK and select EMEA markets, leveraging your expertise in analytics. This role requires strong relationship management skills and a customer-focused approach.
You have a proven track record in account management, ideally with experience in the tech or analytics sector. You understand the importance of customer success and have a knack for building strong relationships with clients. Your ability to communicate effectively and understand customer needs sets you apart. You are data-driven and can leverage analytics tools to provide insights that help customers maximize their use of Mixpanel. You thrive in a collaborative environment and enjoy working with cross-functional teams to drive customer satisfaction and retention. You are adaptable and can navigate the complexities of managing multiple accounts while ensuring each client receives the attention they deserve.
As an Account Manager II at Mixpanel, you will be responsible for managing a portfolio of clients across the UK and select markets in France, Benelux, and the Nordics. Your primary goal will be to ensure customer satisfaction and drive adoption of Mixpanel's analytics platform. You will work closely with clients to understand their business objectives and help them leverage Mixpanel's capabilities to achieve their goals. You will facilitate onboarding processes and provide ongoing support to ensure clients are getting the most value from the platform. You will identify growth opportunities within your accounts and work collaboratively with the Customer Success team to implement strategies that enhance customer engagement. Your role will also involve regular check-ins with clients to assess their needs and gather feedback to improve our services. You will play a key role in contributing to the overall success of the Account Management team by sharing insights and best practices with your colleagues.
At Mixpanel, we value our employees and offer a supportive work environment that fosters growth and development. You will have the opportunity to work with a talented team and contribute to a company that is making a significant impact in the analytics space. We provide competitive compensation and benefits, including flexible working arrangements to support work-life balance. You will also have access to professional development resources to help you advance your career. Join us in our mission to empower organizations to make data-driven decisions and drive meaningful change.
Apply now or save it for later. Get alerts for similar jobs at Mixpanel.
