Transforming physical operations with IoT technology
Samsara is a leading IoT company headquartered in the Design District of San Francisco, CA, specializing in digitizing physical operations across various industries, including transportation, logistics, and construction. With over 1,000 employees and a successful $805 million IPO, Samsara has raised...
Samsara offers competitive salaries, equity options, generous PTO policies, remote work flexibility, and comprehensive health benefits, including pare...
Samsara fosters a culture focused on innovation and technology, aiming to transform underserved operational sectors with IoT and AI solutions. The com...
Samsara • Remote - US
Samsara is seeking an Enterprise Implementation Consultant to guide and support their largest customers in adopting IoT solutions. You'll play a crucial role in ensuring customer success and maximizing the value derived from Samsara's products. This position requires experience in customer success and implementation.
You have a strong background in customer success or implementation, ideally within the technology or IoT space. You understand the importance of guiding customers through their journey and ensuring they derive maximum value from the solutions provided. Your communication skills are top-notch, allowing you to build trust and rapport with enterprise clients. You are proactive in identifying customer needs and addressing them effectively, ensuring a smooth onboarding process. You thrive in a collaborative environment, working closely with sales and product teams to deliver exceptional service. You are adaptable and can navigate the complexities of enterprise-level implementations, ensuring that customers feel supported throughout their lifecycle with Samsara.
In this role, you will be responsible for onboarding and guiding enterprise customers as they adopt Samsara's IoT solutions. You will act as the primary point of contact for these strategic customers, ensuring they understand how to leverage the platform effectively. You will work closely with the sales team to transition customers smoothly from the sales process to implementation. Your role will involve conducting training sessions, providing ongoing support, and gathering feedback to improve the customer experience. You will also collaborate with product teams to relay customer insights and advocate for their needs. Your goal is to ensure that customers achieve their desired outcomes and continue to see value in their investment with Samsara.
Samsara offers a dynamic work environment where you can make a significant impact on the future of physical operations. You will have the opportunity to work with cutting-edge IoT technology and be part of a team that is dedicated to transforming industries. We provide competitive compensation and benefits, along with opportunities for professional growth and development. You will be part of a culture that values collaboration, innovation, and customer success, allowing you to thrive in your role and contribute to the company's mission.
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