
Delivering convenience to millions in South Korea
Coupang is a leading e-commerce platform in South Korea, founded in 2010 and headquartered in Seoul. The company serves millions of customers with its fast delivery service, Rocket Delivery, which promises same-day or next-day delivery on a wide range of products. Coupang went public in March 2021, ...
Coupang offers competitive salaries, stock options, generous paid time off, and a flexible remote work policy to support work-life balance....
Coupang fosters a customer-centric culture, emphasizing speed and efficiency in its operations. The company values innovation and encourages employees...

Coupang • Seoul, South Korea
Coupang is hiring a Data Analyst to improve catalog data quality and resolve issues related to retail and third-party products. You'll work closely with various departments to enhance user experience and operational efficiency. This role requires strong analytical and communication skills.
You have a strong background in data analysis and are skilled in using Microsoft Office tools to create reports and presentations. Your experience in process improvement has equipped you with the ability to identify inefficiencies and propose actionable solutions. You excel in project management and possess exceptional problem-solving skills, allowing you to tackle complex challenges effectively. Your communication skills enable you to collaborate with diverse stakeholders, ensuring that everyone is aligned and informed throughout the project lifecycle. You are proactive and take initiative, always looking for ways to enhance processes and outcomes.
In this role, you will analyze catalog issues reported by sellers and monitor product listings to identify root causes of errors. You will design actionable improvement plans based on your analysis and work closely with relevant departments to implement these changes. Your responsibilities will include documenting system error requests to prevent recurrence and managing project progress to ensure timely execution of improvements. You will gather feedback during the improvement process and incorporate it into your strategies. Utilizing analytical techniques such as the 5 Whys, you will document findings and communicate them effectively to your team and stakeholders.
Coupang provides a dynamic work environment where you can witness daily growth in yourself, your colleagues, and the company as a whole. You will have the opportunity to contribute to the future of commerce and be part of a team that values innovation and collaboration. We encourage you to apply even if your experience doesn't match every requirement, as we believe in the potential for growth and development within our team.
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