Senior Account Manager

Valiantys transforms how organizations work by delivering expert solutions that increase enterprise and team agility. Valiantys unlocks the full value of Atlassian’s System of Work, helping customers revolutionize product development, streamline enterprise service management (ESM), and accelerate cloud transformation. Federal and highly regulated organizations trust Valiantys to help them maximize the potential of Atlassian solutions and reach their goals. More information about Valiantys is available at www.valiantys.com.

As a Senior Account Manager, you will be a trusted partner to C-level clients, responsible for positioning and selling high-value consulting and professional services engagements that drive digital, agile, and organizational transformation. You will identify strategic opportunities, shape tailored service solutions, and orchestrate internal consulting and delivery teams to maximize value and drive sustainable revenue growth.

You will build and manage senior-level relationships, ensure alignment between delivery and client expectations, and contribute to the overall commercial strategy. You will leverage value-based selling and Win-Win-Win (Client-Atlassian-Valiantys) positioning to create measurable impact for clients, your organization, and partners. This role requires complex selling and networking skills (not transactional or license-focused) to grow accounts beyond €2M, along with top-grade communication to align internal teams and engage effectively with C-level stakeholders.

This position is based in Bern ideally. We can also propose a full remote policy.

- Lead discovery and advisory discussions with senior stakeholders to identify business challenges and transformation priorities.

- Partner with consultants to develop service proposals aligned with customer objectives.

- Develop and execute a territory plan by identifying key prospects, setting objectives, and allocating resources (e.g., marketing campaigns) to maximize sales opportunities.

- Pursue new business within strategic enterprise accounts and whitespace prospects (75%).

- Identify, qualify, and shape complex consulting and service opportunities within strategic accounts, working closely with our consulting leadership to design high-impact transformation programs.”

- Build and maintain long-term client relationships through regular communication, fostering trust, loyalty, and satisfaction.

- Lead complex sales scenarios, collaborating with client C-suite, senior management, and internal teams to address needs and secure deals.

- Collaborate with strategic partners to drive co-selling initiatives, deepen partnerships, and create new business opportunities.

- Ensure client satisfaction by addressing concerns and providing timely support.

- Support and occasionally lead presentations and product demonstrations to prospective clients.

- Submit accurate sales forecasts and reports, ensuring your team maintains the same accuracy and timeliness.

- Contribute to strategic and account planning by offering insights and strategies for client engagement and long-term growth.

- Monitor your portfolio’s sales performance regularly to adjust strategies and meet targets.

- Ensure compliance with reporting standards and oversee key financial metrics.

- Stay informed on product knowledge, especially Atlassian solutions, to provide informed recommendations.

- Obtain and maintain certifications, including Atlassian accreditation, to support sales efforts and credibility.

- Lead and collaborate with internal teams to ensure seamless service delivery and client satisfaction.

- Work with other Account Managers to ensure cohesive regional strategies and share best practices.

- Participate in and lead team meetings, establishing effective rituals and fostering collaboration.

You have 5–10 years of experience in IT or professional services sales, ideally in consulting, cloud transformation, or enterprise solution delivery. You have a proven record of selling high-value, multi-year consulting engagements—not software licenses—and can hunt and develop new enterprise accounts, with prospecting representing a significant portion of your activity.

Experience with Atlassian tools is desirable, but expertise in transformation and organizational change is more important.

You are target-driven and excel in a performance-oriented environment, consistently converting opportunities into results. You bring strong strategic thinking, developing and executing account and territory plans based on data and market insights, and you navigate complex sales cycles to close high-value deals. You naturally build trust and long-term relationships with C-level executives and key stakeholders through a consultative, client-centric approach.

You have an entrepreneurial mindset, proactively identifying opportunities to improve processes, lead initiatives, and enhance performance. Leadership skills are a plus, including the ability to inspire and guide a team, set clear goals, and deliver results.

A strong communicator, you clearly present ideas to clients and internal stakeholders, influencing decisions at the executive level.

You are comfortable dealing with clients in English & German. French would be the cherry on the cake !

If you are ready to develop strategic accounts, achieve ambitious goals, and make a real impact, we would love to hear from you.