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Twilio (NYSE: TWLO) is a leading cloud communications platform that empowers over 150,000 businesses, including major brands like Deliveroo, Duolingo, and Toyota, to enhance customer engagement through its easy-to-use APIs. Headquartered in the Financial District of San Francisco, Twilio has raised ...
Twilio offers generous annual time off, comprehensive health programs, and remote work opportunities. Employees can also earn a Twilio track jacket by...
Twilio's culture is rooted in innovation and customer-centricity, stemming from its origins in simplifying communications for businesses. The company ...

Twilio • Remote - US
Twilio is seeking a Senior Strategic Account Executive for Twilio.org to develop relationships with influential nonprofits and social enterprises. This role focuses on customer acquisition and growth strategy, requiring strong negotiation and relationship management skills.
You have a proven track record in sales, particularly in the public sector or nonprofit space, with a strong ability to build and maintain relationships with key stakeholders. Your experience includes developing and executing customer acquisition strategies that drive growth and engagement. You are adept at negotiating contracts and managing customer relationships, ensuring satisfaction and long-term partnerships. You thrive in a remote-first environment and are committed to fostering a culture of connection and inclusion within your team. You understand the unique challenges faced by nonprofits and social enterprises and are passionate about leveraging technology to support their missions.
Experience working with AI technologies or in a tech-driven environment is a plus. Familiarity with the nonprofit sector and its dynamics will help you navigate the landscape effectively. You are comfortable using data to inform your strategies and decisions, and you possess strong analytical skills to assess market opportunities and customer needs.
In this role, you will be responsible for developing and executing Twilio.org's customer acquisition strategy, focusing on building relationships with influential nonprofits and social enterprises. You will collaborate closely with sales and finance teams to refine growth strategies and identify key opportunities in the market. Your day-to-day activities will include negotiating contracts, managing customer relationships, and ensuring that Twilio.org's offerings align with the needs of your clients. You will also be expected to track and report on your progress, using data to inform your approach and drive results. As part of a remote team, you will engage with colleagues across various functions to ensure a cohesive strategy and execution.
Twilio offers a remote-first work environment that prioritizes flexibility and work-life balance. You will be part of a vibrant team that values diversity and inclusion, with opportunities for professional growth and development. Twilio.org is dedicated to making a positive impact in the world, and you will have the chance to contribute to meaningful projects that support nonprofits and social enterprises. Competitive compensation and benefits packages are provided, along with resources to support your career advancement and personal well-being.
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