Reimagining transportation for a better world
Uber Technologies, Inc. (NYSE: UBER) is a leading ride-hailing platform headquartered in Mission Bay, San Francisco, CA. Founded in 2009, Uber has transformed transportation services, completing over 1.5 billion trips globally. The company went public in May 2019 and has raised $15.8 billion in fund...
Uber provides comprehensive healthcare, a robust employee stock purchase plan, generous paid vacation, and a four-week sabbatical after five years of ...
Uber fosters a culture of innovation and adaptability, continuously expanding its services beyond traditional ride-hailing. The company emphasizes wor...
Uber • Sydney, AUS
Uber is hiring a Consumer Strategy & Operations Manager to drive growth and user engagement for UberEats. You'll collaborate with cross-functional teams to shape strategy and execution based on consumer insights. This role requires strong analytical skills and experience in managing strategic initiatives.
You have a strong background in strategy and operations, ideally with experience in consumer-focused roles. You understand the importance of data analysis and can translate insights into actionable strategies that drive user engagement and retention. You thrive in collaborative environments and enjoy working with cross-functional teams to achieve common goals. Your communication skills allow you to effectively convey ideas and strategies to various stakeholders, ensuring alignment and understanding across the organization. You are adaptable and can navigate the complexities of a fast-paced business environment, always looking for innovative solutions to challenges. You are passionate about enhancing customer experiences and have a keen interest in the food delivery industry.
In this role, you will own the strategy and execution of high-impact consumer engagement initiatives aimed at increasing frequency, retention, and lifetime value for UberEats. You will manage the strategic investment portfolio across multiple growth levers, defining and tracking performance metrics to assess the effectiveness of your initiatives. Collaborating closely with Product, Engineering, Merchant, and Marketing partners, you will ensure that consumer insights are at the forefront of decision-making processes. You will lead critical programs from inception to execution, utilizing data analysis to inform your strategies and measure success. Your role will involve presenting findings and recommendations to senior leadership, advocating for the consumer's voice in key discussions. You will also be responsible for identifying new opportunities for growth and innovation within the UberEats platform, continuously seeking ways to enhance the customer experience and drive business results.
Uber provides a dynamic work environment where diversity and inclusion are valued. You will have the opportunity to work with a talented team dedicated to transforming the food delivery landscape. The company offers competitive compensation and benefits, along with opportunities for professional growth and development. You will be part of a culture that encourages open communication and collaboration, allowing you to contribute your unique perspective and ideas. At Uber, you will play a pivotal role in shaping the future of consumer engagement in the food delivery industry, making a meaningful impact on the lives of customers and partners alike.
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