Project Manager, WhatsApp Integrity Operations

Who you are

You have a strong background in project management, ideally with experience in operations related to user safety and privacy. You understand the importance of protecting users and society from harm, and you are skilled in establishing efficient processes that yield accurate decisions. You are adept at managing escalations and investigations, ensuring that integrity matters are handled with care and precision.

You possess excellent communication skills, allowing you to interact effectively with various stakeholders. You are detail-oriented and can analyze complex situations to provide insights that drive continuous improvements. Your ability to work collaboratively with cross-functional teams is essential, as you will be partnering with different departments to achieve common goals.

Desirable

Experience in tech or social media environments is a plus, as is familiarity with user privacy regulations and best practices. You are proactive in identifying emerging threats and can adapt quickly to changing circumstances. A background in data analysis or operations management would enhance your ability to contribute to the team.

What you'll do

In this role, you will lead the Integrity Operations team at WhatsApp, focusing on protecting users and ensuring a safe communication environment. You will be responsible for establishing and maintaining efficient operations that yield accurate decisions regarding user interactions related to integrity matters. Your expertise will be crucial in handling escalations and investigations, providing insights that help the team respond effectively to emerging threats.

You will collaborate closely with various teams, including engineering and product, to ensure that user safety is prioritized in all aspects of WhatsApp's operations. Your role will involve analyzing data and feedback to drive continuous improvements in processes and policies. You will also be accountable for providing subject matter expertise in integrity matters, ensuring that the team remains world-class in user privacy.

What we offer

Meta provides a dynamic work environment where you can make a significant impact on user safety and privacy. You will have the opportunity to work with a talented team dedicated to protecting users while fostering a culture of collaboration and innovation. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds. Join us in shaping the future of communication and ensuring that WhatsApp remains a trusted platform for billions of users worldwide.