Imagine what you could do here! The people here at Apple don’t just create products — they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to foster a culture where everyone belongs and is inspired to do their best work.
The WW Apple Retail Engagement, Marketing & Merchandising (REMM) team defines, makes and delivers programs, campaigns, initiatives and experiences that help Apple Retail’s customers and teams discover, be inspired by, learn about and go further with Apple’s products and services, and does so in a manner that is true to our values.
In this role, you will lead the development of commercially focused internal engagement strategies for the AMR region that inform, involve and inspire our Retail field teams to deliver excellent experiences for our customers, and results for Apple. The ideal candidate is someone who has a passion for building strategies, connecting with people, telling stories and driving impact.
Description
Do you enjoy a fast-paced environment that is constantly evolving, and have an ability to remain calm under pressure and tight deadlines?
As an Internal Engagement Strategist for Commercial Programs, you are responsible for developing compelling internal engagement plans that drive customer experience and business growth goals.
Minimum Qualifications
8-10+ years developing and presenting communication and learning plans focused on marketing, product launch, and employee program strategies within an advertising agency, marketing organization, or PR environment.
Proven track record navigating a large cross-functional organization, balancing stakeholders and priorities.
Proven track record of handling complex/multi-faceted global projects.
Exceptional written and verbal communication skills.
Preferred Qualifications
Proven ability to ‘look around corners’ to understand business challenges and formulate effective communication strategies that support the audience needs and business goals.
Exceptional learning agility — ability to listen, learn, and apply insights during dynamic situations.
Strong executional abilities, able to go from strategy, to ensuring execution is on target and on brief.
Possess excellent writing skills that can deliver clear messages that motivate behavior change while meeting business goals.
Demonstrated passion for Retail, with experience on how to engage people in a human way at the scale of Apple.
Responsibilities
Create business briefs that reach our audience in innovative and effective ways, informed by both data and insights, with measurable goals and KPIs.
Understand commercial programs well to be able to build internal engagement strategies that effectively deliver on the business goal.
Connect with field teams to see the world through their eyes and understand team and leader needs, identify challenges, learn from local efforts, test ideas, implement solutions, and adapt for impact.
Lead multiple projects at once with a keen attention to detail, adapting to current conditions, and escalating risks.
Communicate clearly, openly, and effectively, distilling complex ideas into simple and compelling narratives to engage and influence stakeholders
Act with integrity, are trusted and comfortable in tough situations, and are a role model and advocate for Apple values.
Eeo Content
Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.
