Job summary
ICQA Lead
As a Team Lead you will be responsible for shift execution and team's supervision and engagement in your area of the Fulfillment Centre. Along with your manager and with line operators, you'll work closely to ensure that the assigned department is performing in line with the plan and that customer expectations are met, if not exceeded. A core part of your responsibilities will be to ensure that the team perform efficiently to fulfill customer order while adhering to safety and quality guidelines. This includes taking care of your team and creating an engaging working atmosphere, and addressing barriers faced by line operators throughout the shift and adjusting shift plan to account for any last minute changes.
The right candidate will demonstrate a good sense of ownership, ability to lead by example in all key areas of performance including safety and quality, and ability to develop a subject matter expertise on all operations processes in their assigned department. Experience
- High school education with High school diploma (Maturita)
- Advanced level of Czech (C1)
- Basic to Intermediate level of English (A2/B1)
- Good communication skills
- Computer Literacy
- Knowledge of MS Office tools especially Excel- Intermediate to Advanced level of English (B2)
- Basic understanding of Lean methodology
- Orientation towards detail and precision
- Ability to deep dive in operations process and develop ideas for process challenges
- Capable of working the entire MS Office suite, especially Excel
- Demonstrated problem solving & analytical skills
- Inventory & Quality Assurance Management experience
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