Senior Director, Brand Management

Who you are

You have extensive experience in brand management, ideally within the e-commerce sector, and a proven track record of leading teams to achieve ambitious goals. Your analytical skills allow you to dissect complex problems and identify effective solutions, ensuring that brand strategies align with business objectives. You are an exceptional communicator and negotiator, capable of influencing stakeholders at all levels and fostering collaboration across departments. Your entrepreneurial spirit drives you to innovate and push boundaries, making a tangible impact on the organization.

Desirable

Experience in a fast-paced, high-growth environment is a plus, as is familiarity with the South Korean market. You are comfortable working with data and using insights to inform your decisions, and you have a passion for enhancing customer experiences through effective brand management.

What you'll do

As the Senior Director of Brand Management at Coupang, you will play a pivotal role in shaping the brand's identity and strategy within the Retail (Rocket delivery) business. You will lead a team of brand managers and collaborate closely with marketing, product, and operations teams to ensure a cohesive brand message across all channels. Your responsibilities will include analyzing market trends and customer feedback to refine brand positioning and messaging, as well as developing and executing marketing campaigns that resonate with our target audience. You will also be responsible for setting performance metrics and KPIs to measure the effectiveness of brand initiatives, ensuring that they align with overall business goals.

In this role, you will have the opportunity to drive new initiatives and innovations that enhance the customer experience and strengthen Coupang's position as a leader in the e-commerce industry. You will mentor and develop your team, fostering a culture of creativity and collaboration that encourages new ideas and approaches. Your leadership will be crucial in navigating the challenges of a rapidly evolving market and ensuring that Coupang continues to wow its customers.

What we offer

Coupang offers a dynamic work environment where you can thrive and grow alongside your colleagues. You will be part of a company that values innovation and encourages you to take risks and make a hands-on impact. We provide competitive compensation and benefits, along with opportunities for professional development and career advancement. Join us in our mission to build the future of commerce and create exceptional experiences for our customers.