Senior CRM Solutions Architect

Who you are

You have over 5 years of experience in CRM systems and marketing automation, with a strong understanding of how to bridge the gap between marketing strategy and technical execution. Your expertise in front-end development allows you to create dynamic messaging experiences that resonate with users across various channels. You are passionate about building modular, reusable frameworks that enhance personalization and operational efficiency, ensuring that marketing communications are both effective and scalable.

You thrive in collaborative environments where teamwork is essential. You understand the importance of translating business objectives into actionable technical solutions, and you have a proven track record of doing so. Your ability to analyze data and derive insights helps drive marketing strategies that engage consumers effectively. You are detail-oriented and have a knack for problem-solving, which allows you to navigate complex challenges in CRM implementations.

Desirable

Experience with additional CRM platforms or marketing tools is a plus. Familiarity with data analytics and reporting tools will enhance your ability to measure the success of implemented solutions. You are also open to learning new technologies and methodologies that can improve your work and the team's overall performance.

What you'll do

As a Senior CRM Solutions Architect at Roku, you will be responsible for developing and implementing innovative solutions that enhance our automated marketing communications. You will work closely with marketing teams to understand their needs and translate those into technical requirements. Your role will involve designing data-driven templating and personalization solutions that improve user engagement across email, push notifications, and in-app messaging.

You will lead the technical execution of marketing strategies, ensuring that all solutions are scalable and efficient. Collaborating with cross-functional teams, you will ensure that the CRM systems are integrated seamlessly with other marketing tools and platforms. Your insights will help shape the direction of our marketing efforts, allowing us to connect consumers with the content they love.

In this role, you will also mentor junior team members, sharing your knowledge and expertise to help them grow in their careers. You will be an advocate for best practices in CRM and marketing automation, ensuring that the team stays ahead of industry trends and technologies. Your contributions will directly impact how Roku engages with millions of TV streamers around the world.

What we offer

At Roku, we offer a competitive salary range of $151,000 to $191,250 annually, along with a comprehensive benefits package. You will have the opportunity to work in a fast-growing public company where your contributions are valued and recognized. We foster a culture of collaboration and innovation, encouraging you to bring your ideas to the table and make a meaningful impact.

Join us in our mission to change how the world watches TV. You will be part of a dynamic team that is dedicated to connecting the entire TV ecosystem. We believe in empowering our employees and providing them with the resources they need to succeed. If you are looking for a role where you can make a difference and grow your career, we encourage you to apply even if your experience doesn't match every requirement.