Engineering Operations Technician, DCC Communities

Who you are

You are an Engineering Technician with a strong foundation in electrical and mechanical systems — you thrive in hands-on environments and have experience troubleshooting complex equipment. Your expertise in maintaining mission-critical facilities ensures that technology infrastructure operates seamlessly, contributing to an extraordinary uptime of 99.999%. You understand the importance of reliability in data centers and are committed to keeping the digital world running smoothly.

You possess a solid understanding of three-phase electrical systems, including switch gear, UPSs, and PDUs — your familiarity with stand-by diesel generators and related fuel systems allows you to effectively manage and maintain critical power systems. You are detail-oriented and have a knack for diagnosing issues quickly, ensuring minimal disruption to operations.

Your background includes experience with cooling systems such as CRAC units, centrifugal chillers, and cooling towers — you are knowledgeable about water chemical systems and air handlers, which are essential for maintaining optimal operating conditions in data centers. You are a proactive problem solver who enjoys working in a collaborative team environment.

You are eager to learn and grow within the field of data center operations — you understand that the landscape of technology is constantly evolving, and you are committed to staying updated on the latest advancements. You are a team player who values diversity and collaboration, and you are excited about the opportunity to contribute to a leading company like Amazon.

Desirable

Experience with AWS infrastructure services is a plus, as it aligns with your goal of supporting global digital experiences. Familiarity with industry standards and best practices in data center operations will enhance your ability to excel in this role.

What you'll do

As an Engineering Operations Technician at Amazon, you will play a pivotal role in maintaining the heartbeat of our data centers — your responsibilities will include operating and troubleshooting electrical and mechanical equipment to ensure optimal performance. You will be the front line of defense against potential issues, working diligently to maintain the integrity of our mission-critical facilities.

You will conduct regular inspections and preventive maintenance on various systems, including electrical distribution, cooling, and power generation — your attention to detail will help identify and resolve issues before they escalate. You will collaborate with a diverse team of engineers and specialists, sharing knowledge and best practices to enhance operational efficiency.

In this role, you will also be responsible for documenting maintenance activities and system performance — your ability to communicate effectively will ensure that all team members are informed and aligned on operational goals. You will participate in training and development opportunities to expand your skill set and stay current with industry trends.

Your contributions will directly impact the reliability of our data centers, supporting the infrastructure that powers AWS services — you will take pride in knowing that your work helps keep the cloud running for millions of customers worldwide. You will be encouraged to innovate and suggest improvements to processes and systems, fostering a culture of continuous improvement within the team.

What we offer

Amazon offers a competitive hourly wage ranging from $36.00 to $63.00, along with comprehensive benefits including medical, dental, and vision coverage. You will have access to a 401(k) matching program, paid time off, and parental leave, ensuring that you have the support you need both professionally and personally. We encourage you to apply even if your experience doesn't match every requirement — your passion for technology and commitment to excellence are what matter most.