The Marketplace team at Amazon is looking for a talented, customer-obsessed Category Merchant Manager to help shape the future of our 3rd party marketplace. The role offers the unique opportunity to drive large scale, high visibility projects across different Amazon teams.
As Category Merchant Manager, you will be in charge of projects that contribute to long-term success, improving customer experience, supporting growth. Responsibilities include expanding our product selection, improving product availability, building strong relationships with key partners (both internally and externally) and driving improvements to the Amazon third party platform. This role will have a high degree of autonomy and will be able to influence across a broad range of projects across the business.
The ideal candidate will be highly organized and have a demonstrated track record of successful project management/ownership, juggling multiple projects with competing deadlines, and using data to identify and prioritize opportunities. He/she is analytical, enthusiastic, self-motivated, detail-oriented, customer-focused, and has strong writing skills with the ability to handle ambiguity and influence employees at all levels of the organization.
The Category Merchant Manager will have several key responsibilities within the 3rd party Marketplace, including:
• Category strategy and ownership: Work closely with Leadership on planning and business strategy, drive best-in-class customer experience and maximize unit and revenues growth through timely analysis and action.
• Business Development: You will work closely with Seller recruiting teams to help identify strategic sellers and add selection for the category
• Project management: Automate and scale the category level growth via new selection, product listing quality and instock opportunities. Partner with technology teams to drive automation and scalability across the worldwide organization.
• Customer Experience: Work within the category to identify customer pain points and create new or improved experiences for the customer.
The successful candidate must be able to:
• Act as the ‘business owner’ for the third party marketplace, possessing a complete understanding of internal and external variables that impact our business (forecasting and planning sales growth, auditing and reporting on the category's core input metrics, along with responsibility for driving strategic projects to achieve business objectives).
• Develop a complete understanding of the customer needs, both existing and potential, and use that knowledge to deliver site features that provide Amazon customers with an unparalleled shopping experience.
• Create business plans for new opportunities and develop and execute project plans for the launch of new features, incorporating merchandising and pricing strategies
• Coordinate cross-functional teams, and communicate with internal and external stakeholders, while meeting tight deadlines for high visibility projects
• Conduct financial analysis of business opportunities to meet and exceed revenue and profitability targets. - Experience in product management, sales management or management consulting
- Knowledge of SQL
- Strong analytical skills (including advanced excel and database analysis)
- Strong written and verbal communication skills
- Results-driven mentality for a business-focused way of thinking
- Proven experience in developing original ideas, approaches, and solutions to typical, unusual, or difficult situations in a competitive and ever changing business climate
- MBA from top tier institute is highly preferred
- Experience in e-commerce is advantageous
- Proven project management skills, customer focus, attention to detail, and ability to effectively prioritize and multi-task
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