
Reimagining transportation for a better world
Uber Technologies, Inc. (NYSE: UBER) is a leading ride-hailing platform headquartered in Mission Bay, San Francisco, CA. Founded in 2009, Uber has transformed transportation services, completing over 1.5 billion trips globally. The company went public in May 2019 and has raised $15.8 billion in fund...
Uber provides comprehensive healthcare, a robust employee stock purchase plan, generous paid vacation, and a four-week sabbatical after five years of ...
Uber fosters a culture of innovation and adaptability, continuously expanding its services beyond traditional ride-hailing. The company emphasizes wor...

Uber • Sunnyvale, USA
Uber is hiring a Senior Software Engineer to enhance customer experiences through a full stack customer engagement platform focused on Autonomous Vehicles. You'll work with Machine Learning and AI technologies to innovate customer interactions. This role requires significant experience in software engineering.
You have 5+ years of experience in software engineering, particularly in building scalable systems that enhance customer interactions. Your background includes working with full stack technologies and a strong understanding of customer engagement platforms. You are passionate about leveraging Machine Learning and AI to create delightful experiences for users. You thrive in collaborative environments and have a track record of setting technical direction for large-scale projects. You are data-driven and prioritize customer needs in your work, ensuring that the solutions you develop are both effective and user-friendly.
Experience in the Autonomous Vehicles domain is a plus, as is familiarity with customer care technologies. You have a knack for innovative problem-solving and enjoy tackling complex challenges that require a blend of technical expertise and creativity. Your ability to communicate effectively with cross-functional teams will help you succeed in this role.
As a Senior Software Engineer at Uber, you will design and develop scalable, fault-tolerant systems that support customer interactions globally. You will set the technical direction for large-scale projects, ensuring alignment with Uber's overall engineering and business objectives. Your role will involve collaborating with various teams to innovate and enhance the customer care experience across multiple platforms, including web and mobile. You will be responsible for building features that provide best-in-class experiences for riders, eaters, delivery partners, merchants, and agents. You will also mentor junior engineers, sharing your knowledge and expertise to foster a culture of learning and growth within the team.
Uber offers a dynamic work environment where innovation is at the forefront of our mission. You will have the opportunity to work on cutting-edge technologies and contribute to projects that impact millions of users worldwide. We provide competitive compensation and benefits, along with a culture that values collaboration and customer obsession. You will be part of a team that is dedicated to building magical customer care experiences and making a difference in the lives of our users. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds.
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