Responsable des Opérations (Fulfilment Center) H/F

Who you are

You have a proven track record in operations management, ideally within a logistics or distribution environment — your experience has equipped you with the ability to lead teams effectively while driving operational excellence. You prioritize safety and understand the importance of fostering a culture where health and safety are paramount. You excel at building and nurturing teams, creating an environment that encourages innovation and talent development. Your strategic vision allows you to optimize processes across receiving, storage, preparation, and shipping, ensuring that every aspect of operations runs smoothly.

You are data-driven and have a knack for analyzing performance metrics — your insights lead to actionable improvements that enhance efficiency and customer satisfaction. You thrive in fast-paced environments and are comfortable managing multiple priorities while maintaining a focus on results. Your leadership style is collaborative, and you enjoy mentoring team members, helping them grow in their roles and contribute to the overall success of the organization.

Desirable

Experience with advanced technologies in logistics and distribution is a plus — you are eager to leverage innovative solutions to improve operational processes. Familiarity with continuous improvement methodologies will help you design and implement initiatives that drive performance enhancements across the center.

What you'll do

As the Operations Manager, you will orchestrate the daily operations of a state-of-the-art fulfilment center, ensuring that we meet the high standards expected by our customers. You will lead a team of team leaders, guiding them in their roles and fostering a culture of safety and excellence. Your strategic oversight will be crucial in optimizing processes related to receiving, storage, preparation, and shipping of orders, ensuring that we operate at peak efficiency.

You will be responsible for promoting a safety-first culture, where the health and safety of your team is the top priority. You will implement and monitor safety protocols, ensuring compliance and fostering an environment where every team member feels secure and valued. Your role will also involve analyzing operational data to identify trends and areas for improvement, allowing you to make informed decisions that enhance our performance.

In addition to managing day-to-day operations, you will design and deploy large-scale continuous improvement initiatives — your expertise will be instrumental in driving innovation within our logistics processes. You will collaborate with other managers across the network to share best practices and ensure that we are all aligned in our mission to deliver exceptional service to our customers.

What we offer

Joining Amazon means being part of a team that values your contributions and supports your career growth. You will have access to comprehensive training programs and development opportunities that will help you advance in your career. We offer competitive compensation and benefits, including health insurance and retirement plans. Our culture encourages collaboration and innovation, and you will be part of a dynamic team that is committed to excellence in operations. We believe in the power of diverse teams and encourage you to apply even if your experience doesn't match every requirement.