Technical Program Manager

Who you are

You have a strong background in program management, particularly in technical environments, with a focus on developing and implementing maintenance management programs. Your experience includes collaborating with cross-functional teams to ensure alignment with business priorities and operational needs. You understand the importance of data integrity and reporting processes, and you are skilled in driving continuous improvement initiatives. You are adaptable and can thrive in a fast-paced environment, ensuring that maintenance frameworks are actionable and effective.

You possess excellent communication skills, allowing you to work closely with various stakeholders, including field operations and partner teams. You are detail-oriented and have a knack for problem-solving, which helps you resolve reporting issues and deliver actionable insights. Your ability to manage multiple programs simultaneously while maintaining a focus on quality and efficiency sets you apart. You are committed to aligning with organizational culture and objectives, ensuring that all maintenance programs are designed to enhance asset reliability and operational efficiency.

Desirable

Experience in datacenter operations or critical environments is a plus, as is familiarity with maintenance management systems. A background in data analysis or reporting tools would also be beneficial. You are proactive in seeking out opportunities for improvement and have a track record of implementing successful programs that drive results.

What you'll do

As a Technical Program Manager, you will support the development and optimization of maintenance programs for Microsoft’s datacenter infrastructure. Your role will involve creating actionable maintenance frameworks that are simple to execute and measurable in their results. You will collaborate with various teams to ensure that maintenance activities are fully implemented across all regional operations, enhancing asset reliability and streamlining practices.

You will manage programs associated with global datacenter operations, driving continuous improvement in maintenance reporting processes. This includes ensuring timely and accurate insights from various data sources, validating data integrity, and resolving any reporting issues that arise. Your work will be crucial in enabling reliability and efficiency across all datacenter critical environments, aligning with Microsoft’s culture and operational policies.

You will also be responsible for fostering strong partnerships with field operations and other stakeholders, ensuring that maintenance programs are adaptable to local operational needs. Your ability to communicate effectively and manage relationships will be key to your success in this role. You will be expected to provide insights and recommendations based on data analysis, contributing to the overall success of the maintenance management programs.

What we offer

At Microsoft, you will be part of a team that values innovation and collaboration. We offer a competitive salary and benefits package, along with opportunities for professional growth and development. You will work in an inclusive environment that encourages diverse perspectives and ideas. Join us in shaping the future of technology and making a meaningful impact in the world.