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Home›Jobs›Plaud›Service Operation Engineer (IT System)
Plaud

About Plaud

Transforming conversations into actionable insights effortlessly

🏢 Tech👥 11-50📅 Founded 2021📍 California, United States

Key Highlights

  • California headquarters focused on AI-native solutions
  • Products include PLAUD NOTE and PLAUD NotePin
  • Team size of 11-50 employees
  • Enhances productivity by summarizing meetings

PLAUD AI is a California-based company specializing in AI-native hardware and software solutions that enhance meeting productivity. Their flagship products, PLAUD NOTE and PLAUD NotePin, record, transcribe, and summarize conversations, enabling users to focus on high-value tasks. With a team of 11-5...

🎁 Benefits

Employees enjoy a flexible remote work policy, competitive salaries, and opportunities for stock options. The company also offers generous PTO and a s...

🌟 Culture

PLAUD AI fosters a culture centered around innovation and efficiency, prioritizing the use of AI to streamline workflows. The team values creativity a...

🌐 Website💼 LinkedInAll 55 jobs →
Plaud

Service Operation Engineer (IT System)

Plaud • Singapore

Posted 6 months ago🏛️ On-SiteMid-LevelSupport engineer📍 Singapore
Apply Now →

Job Description

Responsibilities

  • Build internal management tools using low-code platforms (e.g. Retool, AppSheet, Power Apps, etc.);

  • Support internal teams such as product, operations, and customer support by designing and implementing internal tools like ticketing systems, data dashboards, and workflow automation tools;

  • Design and maintain data structures and permission models to ensure system stability, security, and compliance;

  • Collaborate with product and business stakeholders to analyze workflows and help digitize and standardize key business processes.

Requirements

  • Hands-on experience with mainstream low-code platforms and the ability to build systems and functional prototypes quickly;

  • Solid understanding of data structures and relational databases, with basic proficiency in writing SQL;

  • Familiar with SaaS tools integration and automation using APIs and webhooks;

  • Fluent in both Chinese and English, with strong written and verbal communication skills in both languages;

  • Strong business acumen, self-driven working style, and ability to collaborate across teams;

  • Experience building systems for operations or customer support teams is a plus;

  • Awareness of information security and compliance best practices is preferred.

Interested in this role?

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