
Transforming healthcare delivery with innovative software solutions
PointClickCare, headquartered in the Fashion District of Toronto, ON, is a leading provider of healthcare software solutions for the long-term care industry. Founded in 1997, PointClickCare serves over 30,000 care facilities, offering tools that provide caregivers with immediate access to patient da...
PointClickCare offers competitive salaries, equity options, generous PTO, and a flexible remote work policy to support work-life balance....
PointClickCare fosters a culture focused on innovation in healthcare technology, emphasizing collaboration and adaptability to meet the evolving needs...

PointClickCare • Remote or Mississauga
PointClickCare is hiring a Principal AI Engineer (Autonomous Agent) to innovate in healthcare technology. You'll design and implement AI workflows using frameworks like LangChain and LlamaIndex. This role requires expertise in AI and a strong background in security practices.
You have a Master's degree or higher in Artificial Intelligence and extensive experience in designing and implementing AI solutions. Your background includes a deep understanding of autonomous agents and their applications in healthcare, allowing you to contribute meaningfully to our mission of improving care delivery.
You are proficient in frameworks such as LangChain, LlamaIndex, LangGraph, CrewAI, and AutoGen, which you have used to create innovative AI workflows. Your technical skills are complemented by a strong grasp of security practices, including role-based access control and multi-factor authentication, ensuring that the solutions you develop are both effective and secure.
You thrive in a collaborative environment where you can push boundaries and innovate. Your ability to integrate AI tools into workflows enhances collaboration and improves outcomes, making you a valuable asset to our team.
Experience with large datasets and familiarity with compliance monitoring will set you apart. You understand the importance of data security and have implemented security measures at scale in previous roles.
As a Principal AI Engineer at PointClickCare, you will lead the design and implementation of AI-driven solutions that enhance healthcare delivery. You will work closely with cross-functional teams to integrate AI tools into our platform, ensuring that they meet the needs of over 30,000 provider organizations.
Your role will involve developing LLM agent workflows that leverage our extensive healthcare dataset. You will be responsible for ensuring that these workflows are efficient, secure, and compliant with industry standards.
You will also mentor junior engineers, sharing your expertise in AI and security practices. Your leadership will help foster a culture of innovation and continuous improvement within the team.
Collaboration is key in this role, as you will partner with product managers, data scientists, and other stakeholders to define project requirements and deliver impactful solutions. You will be involved in all stages of the development lifecycle, from ideation to deployment and monitoring.
At PointClickCare, we offer a flexible work environment that empowers you to innovate and grow. You will have access to resources that support your professional development and the opportunity to make a meaningful impact in the healthcare sector.
We believe in a human-first approach to technology, and you will be part of a team that is dedicated to redefining healthcare through AI. Join us in our mission to create a smarter healthcare future, where technology enhances the quality of care.
We encourage you to apply even if your experience doesn't match every requirement. Your unique perspective and skills could be the perfect fit for our team.
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