Senior Product Designer, Commerce and Lifetime Value

Who you are

You have 5+ years of experience in product design, with a strong portfolio showcasing your ability to create user-centric designs that drive engagement and retention. You understand the intricacies of designing for diverse user groups, particularly in a household context, and can translate complex data into intuitive experiences. Your expertise in tools like Figma allows you to visualize and prototype your ideas effectively, ensuring that your designs are not only functional but also aesthetically pleasing. You are data-driven, using insights to inform your design decisions and continuously iterate on your work based on user feedback. You are passionate about creating seamless user journeys that maximize the value of products and services.

Desirable

Experience in the entertainment or subscription service industry is a plus, as is familiarity with machine learning algorithms and their application in user experience design. You have a keen interest in understanding how families and individuals interact with digital products and can leverage this knowledge to enhance user satisfaction.

What you'll do

In this role, you will be responsible for designing critical touchpoints in the member journey, from the initial consideration of joining Netflix to their ongoing experience as loyal subscribers. You will collaborate closely with cross-functional teams, including product managers and engineers, to ensure that your designs align with business goals and technical feasibility. Your work will involve untangling complex targeting frameworks and regional privacy regulations to create user-friendly design strategies that respect global nuances. You will also be involved in high-impact experimentation, testing your designs to validate assumptions and optimize user experiences. Your contributions will directly influence how Netflix scales its global footprint through innovative monetization strategies and plan offerings.

What we offer

Netflix offers a dynamic work environment where creativity and innovation are encouraged. You will have the opportunity to work on projects that have a significant impact on the user experience of millions of subscribers worldwide. The company values diversity and inclusion, fostering a culture where all voices are heard and respected. You will be part of a team that is dedicated to pushing the boundaries of design and user experience, with ample opportunities for professional growth and development. Competitive compensation and benefits are provided, reflecting the value of your contributions to the team and the company as a whole.