Revolutionizing transportation with autonomous driving
Waymo, a subsidiary of Alphabet Inc., is at the forefront of autonomous driving technology, operating robotaxis in cities like Phoenix, San Francisco, and Los Angeles. With over 10 million fully driverless rides and more than 100 million miles driven, Waymo is transforming transportation. The compan...
Waymo offers comprehensive medical, dental, and vision insurance for employees and their dependents, along with commuter benefits and onsite wellness ...
Waymo fosters a culture of innovation and safety, focusing on the real-world application of autonomous technology. The company values diversity and in...
Waymo • Mountain View, CA, USA; San Francisco, CA, USA
Waymo is seeking a Senior UX Researcher to enhance the Rider Experience through user research and design insights. You'll collaborate with a multidisciplinary team to create intuitive and accessible experiences. This role requires a strong background in UX research methodologies.
You have a strong background in UX research, with experience in understanding user needs and behaviors. You excel at taking complex, open-ended problems and clarifying them into actionable insights that inform design decisions. Your ability to communicate findings effectively to cross-functional teams is key to your success. You are passionate about creating user-centered designs that enhance the overall experience for riders. You thrive in a collaborative environment and enjoy working with multidisciplinary teams to drive impactful design solutions. You are familiar with various research methodologies and can adapt your approach based on project needs. You understand the importance of accessibility and inclusivity in design, ensuring that all users can benefit from the technology.
In this role, you will lead user research initiatives to gather insights that inform the design of Waymo's Rider Experience. You will conduct qualitative and quantitative research, including user interviews, surveys, and usability testing, to understand user needs and pain points. You will collaborate closely with UX designers, product managers, and engineers to translate research findings into actionable design recommendations. Your work will directly impact the development of intuitive and accessible features for Waymo's autonomous ride-hail service. You will also be responsible for presenting research findings to stakeholders and advocating for user-centered design principles throughout the organization. As part of a highly multidisciplinary team, you will contribute to the overall design strategy and help shape the future of mobility.
Waymo offers a competitive salary range of $196,000—$248,000 USD, along with eligibility for an annual bonus program and equity incentive plan. You will have access to generous company benefits, including health and wellness programs. The company fosters a collaborative and innovative culture, where your contributions will directly impact the mission of improving access to mobility and enhancing user experiences. You will have the opportunity to work in a hybrid environment, balancing remote work with in-office collaboration in Mountain View or San Francisco. Join Waymo and be part of a team that is transforming the future of transportation.
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